Kristin Richtsmeier
Cedar Falls,IA
Summary
Insurance professional with 15+ years of experience in agribusiness, commercial and personal insurance, and financial services. Specializes in complex account management, coverage analysis, client service, and effective problem-solving.
Overview
13
13
years of professional experience
Work History
Agribusiness Account Manager
The Accel Group
Waverly, USA
05.2021 - Current
- Manage, retain, and service a complex book of agribusiness and commercial accounts, with a focus on responsive client service and coverage needs.
- Work directly with carrier underwriters to evaluate risks, place business, resolve issues, and maintain strong carrier relationships.
- Review complex farm, trucking, and commercial risks to ensure optimal coverage and account structure.
- Independently prioritize and manage detailed client needs while maintaining accuracy, follow-through, and service standards.
- Support insurance advisors during sales process and manage accounts post-sale to ensure client satisfaction.
Personal Lines Account Manager
The Accel Group
Waverly, IA
02.2017 - 05.2021
- Managed personal lines insurance policies for diverse clients and their needs.
- Collaborated with underwriters to assess risks and determine coverage options.
- Educated clients on policy details, coverage limits, and claims processes.
- Reviewed policy renewals and recommended adjustments based on client changes.
Sales Representative
CUNA Mutual Group
Waverly, USA
09.2013 - 02.2017
- Sold and serviced insurance policies while consistently meeting performance goals.
- Managed assigned book of business and identified opportunities to deepen client relationships through additional products and services.
- Assessed customer needs and goals to recommend tailored insurance and financial products.
Education
Business Administration - Marketing Emphasis
University of Northern Iowa
Cedar Falls, IALicenses • Technology • Skills
- CISR (Certified Insurance Service Representative)
- Property & Casualty licensed
- Life & Health licensed
- Applied Epic, Salesforce, Vertafore AMS, Office
- Coverage Analysis & Risk Review
- Risk Assessment
- AI Tool Proficiency
- Carrier & Underwriter Relationships
- Client retention
- Producer/Advisor Support
- Cross-Selling & Account Development
- Commercial & Personal Lines
Timeline
Agribusiness Account Manager
The Accel Group
05.2021 - Current
Personal Lines Account Manager
The Accel Group
02.2017 - 05.2021
Sales Representative
CUNA Mutual Group
09.2013 - 02.2017
Business Administration - Marketing Emphasis
University of Northern Iowa