KRISTIN RIDGWAY
Passion For Training And Development
Jacksonville
Summary
Business manager with extensive work experience in multiple environments. Passionate about advocating for military members and their families through training and development. Highly adaptable and looking to be hired for a position that will present the opportunity for growth with demonstrated excellence.
Overview
12
12
years of professional experience
1
1
Certification
1
1
Language
Work History
Jewelry Designer
Owner-Operator
10.2023 - Current
- Conducted research of seasonal market trends and customer buying preferences.
- Worked with individual clients to design unique pieces, communicating effectively to establish vision and specifications.
- Fabricated pieces by hand and using specialized equipment.
- Conducted in-depth research to identify sourcing for high-quality materials at attainable pricing.
- Participated in industry trade shows, showcasing new designs and expanding brand visibility.
Client Service Coordinator
Banfield Pet Hospital
06.2021 - 10.2023
- Duties included coordinating appointments for clients using Microsoft Word and Petware; analytical thinking to rapidly triage emergency situations; maximizing productivity of the veterinary staff by using effective communication between employees; having the highest understand of company policy when labeling and dispensing medication; managing all financial invoices and client profiles; ensuring staff compliance with state and government laws within the perimeters of veterinary medicine; and providing exceptional and professional customer service
- My related skills are exceptional customer service, highly organized, ability to thrive under pressure, computer systems including schedules and billing, punctuality, and dependability
Owner and Operator
Beauty’s Beasts Taxidermy
01.2017 - 08.2019
- Duties include filing proper state and federal paperwork, accounting and bookkeeping, supply orders, artistry and production, and maintaining excellent client relations over long periods of time
- My related skills are determination, ability to run a successful business, customer service, communication, and organization
Assistant Store Manager
David’s Bridal
01.2014 - 02.2016
- Duties included creating a positive and productive work culture, providing ongoing coaching to employees on sales and customer service, monitoring inventory, assisting with both positive and negative customer service situations, and attending regional reporting meetings
- My related skills are managing a team of people to maximize sales, creating a pleasant work atmosphere, tracking sales and inventory, exceptional customer service, ability to diffuse negative customer experiences, and function in a corporate run environment
Office Manager
The Screening Committee Inc
10.2012 - 12.2013
- Duties included creating employee schedules, managing production schedules, using Quickbooks to track revenue, tracking invoices, ensuring client orders were filled to their satisfaction, ordering supplies and materials, and maintaining inventory
- My related skills are organization, exceptional customer service, punctuality, independence in decision making, and the ability to multitask
Bartender
Max Brenner Chocolate Bar
12.2012 - 09.2014
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
Bachelor of Arts - Fashion Design and Business Management
Centenary University
Hackettstown, NJ 05.2001 - 05.2011
Certificate of Technical Studies - Wildlife Artistry
Taxidermy Technical Institute
Pensacola, FL 05.2001 -
Skills
Client relationship building
Customer relations
Hospitality service expertise
Data entry
Strong multitasking
Workflow optimization
Highly reliable
Clear and effective communication
Event coordination
Business administration
Affiliations
Girl Scouts Troop #2149, Assistant Troop Leader
Passion
Helping military service members and their families
Accomplishments
- Increased sales by coaching department employees on new merchandising standards.
- Exceeded monthly store sales goals 6 months in a row.
Certification
PHR - Professional in Human Resources
Timeline
PHR - Professional in Human Resources
07-2025
Jewelry Designer
Owner-Operator
10.2023 - Current
Client Service Coordinator
Banfield Pet Hospital
06.2021 - 10.2023
Owner and Operator
Beauty’s Beasts Taxidermy
01.2017 - 08.2019
Assistant Store Manager
David’s Bridal
01.2014 - 02.2016
Bartender
Max Brenner Chocolate Bar
12.2012 - 09.2014
Office Manager
The Screening Committee Inc
10.2012 - 12.2013
Bachelor of Arts - Fashion Design and Business Management
Centenary University
05.2001 - 05.2011
Certificate of Technical Studies - Wildlife Artistry
Taxidermy Technical Institute
05.2001 -
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