Kristin Rowland
Fort Myers
Summary
Motivated professional with experience in customer service, leadership, and medical sonography. Skilled in managing operations, training staff, and delivering excellent service in fast-paced environments. Currently pursuing an Associate Degree in Diagnostic Medical Sonography with a strong foundation in anatomy, physiology, and pathology. Known for excellent communication, multitasking, and problem-solving abilities, with a passion for providing quality care and memorable experiences.
Overview
3
3
years of professional experience
Work History
Night Shift Manager
Bahia Bowls
06.2023 - Current
- Oversee evening operations, ensuring smooth customer service and an efficient closing process
- Play a key role in training staff, managing peak-hour workflow, and maintaining quality standards
Zipline Tour Guide
Canyons Zipline & Adventure Park
11.2023 - 04.2024
- Ensure guest safety by properly securing harnesses, conducting safety checks, and providing clear instructions
- Deliver excellent customer service, creating a memorable and fun experience for all guests
Delivery Driver
Pizza & Bones
02.2022 - 08.2022
- Managed delivery routes to ensure timely service while maximizing customer satisfaction
- Independently handled scheduling, transaction processing, and maintaining food quality
Youth Softball Umpire
Homer Youth Recreational Center
04.2022 - 07.2022
- Officiated 12U softball games, ensuring fair play, maintaining game flow, and providing a positive environment for athletes and spectators
Education
Associate Degree - Diagnostic Medical Sonography
Keiser University
11.2025
High School Diploma -
Cortland High School
Cortland, NY06.2022
Associate's Degree - Liberal Arts, Science & Math
Tompkins Community College
Dryden, NY05.2022
Skills
- Ultrasound Equipment Operation (Diagnostic Medical Sonography)
- Anatomy & Physiology Knowledge
- Pathology Understanding
- Medical Terminology
- Customer Service & Communication
- Multitasking & Time Management
- Problem-Solving & Conflict Resolution
- Leadership & Teamwork
- Attention to Detail
Awards
- Recognized for Academic Excellence - Top 10% of Class, Recognized for academic excellence, achieving a position in the top 10% of the class.
- Honor Roll, Achieved Honor Roll status every quarter in high school, demonstrating consistent academic excellence.
- All-CNY Volleyball Award, Honored with the prestigious All-CNY Volleyball Award for outstanding athletic achievement in Central New York.
- Seal of Biliteracy in Spanish & English- Demonstrated proficiency in both English and Spanish through a 10-minute presentation entirely in Spanish, showcasing fluency in both languages.
Timeline
Zipline Tour Guide
Canyons Zipline & Adventure Park
11.2023 - 04.2024
Night Shift Manager
Bahia Bowls
06.2023 - Current
Youth Softball Umpire
Homer Youth Recreational Center
04.2022 - 07.2022
Delivery Driver
Pizza & Bones
02.2022 - 08.2022
High School Diploma -
Cortland High School
Associate's Degree - Liberal Arts, Science & Math
Tompkins Community College
Associate Degree - Diagnostic Medical Sonography
Keiser University
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