Kristin Luna
El Paso
Summary
Compassionate and dedicated nursing student with strong clinical training and a passion for providing high-quality patient care. Experienced in collaborating with healthcare teams to support patient needs, demonstrate excellent communication skills, and maintain a focus on patient safety and comfort. Known for a strong work ethic, quick learning, and a commitment to continuous professional growth. Eager to apply hands-on skills and empathetic approach to contribute to a dynamic healthcare environment as a future registered nurse.
Overview
18
18
years of professional experience
2005
2005
years of post-secondary education
Work History
Owner
Detail Garage
El Paso
12.2019 - 11.2023
- Managed daily operations of a detailing service and retail shop.
- Trained staff on proper vehicle care and detailing techniques.
- Oversaw inventory management for cleaning products and tools.
- Managed daily operations to ensure seamless business functionality.
- Developed marketing strategies to promote detailing services in the community.
- Provided exceptional customer service to enhance client satisfaction.
- Coordinated scheduling for staff and service appointments efficiently.
- Oversaw budgeting and financial management.
- Provided direction and guidance to employees.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
Medical Assistant/Receptionist
Dr. Alejandro Rocha
El Paso
12.2018 - 12.2019
- Assisted patients with scheduling appointments and managing medical records.
- Recorded vital signs and prepared patients for examination by the physician.
- Maintained accurate medical records including filing, retrieving, scanning, copying and faxing documents as requested by physicians or staff members.
- Greeted patients and visitors, verified patient information, and managed patient flow in the reception area.
Billing/Coding and Reimbursement Specialist
Westside Family Medicine
El Paso
03.2006 - 11.2018
- Reviewed coding accuracy for medical claims and reimbursement processes.
- Collaborated with healthcare providers to resolve billing inquiries and discrepancies.
- Analyzed reimbursement policies to ensure compliance with regulatory requirements.
- Communicated effectively with insurance companies regarding claim denials and appeals.
- Managed daily office operations and ensured smooth workflow in medical practice.
- Coordinated patient scheduling and maintained accurate appointment records.
- Maintained electronic health records system for accurate patient information management.
- Coordinated patient referrals to specialists and healthcare providers efficiently.
Education
Associate of Science - Nursing
El Paso Community College
El Paso, TX 03.2024 - 07.2025
Burges High School
El Paso, TXSkills
- Patient assessment
- Medical terminology
- Clinical documentation
- Team collaboration
- Time management
- Effective communication
References
References available upon request.
Timeline
Associate of Science - Nursing
El Paso Community College
03.2024 - 07.2025
Owner
Detail Garage
12.2019 - 11.2023
Medical Assistant/Receptionist
Dr. Alejandro Rocha
12.2018 - 12.2019
Billing/Coding and Reimbursement Specialist
Westside Family Medicine
03.2006 - 11.2018
Burges High School