Skilled Pharmacy Technician with over 20 years of experience and success in working within fast-paced pharmacy settings. Highly proficient in all aspects of medication preparation, including prescription filling, labeling, and insurance verification at major national chains. Demonstrated problem-solving skills and team collaboration, enhancing pharmacy workflow and improving patient satisfaction through efficient prescription processing and inventory management. Certified Pharmacy Technician committed to delivering high-quality patient care.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Healthcare
01.2024 - 07.2025
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Eyewear Specialist
Total Vision
08.2020 - 11.2021
Conducted thorough pre-testing for optometrist examinations, leading to more accurate diagnoses and treatment plans.
Calibrated equipment regularly to ensure accurate test results during eye examinations.
Maintained a clean and organized optical dispensary, ensuring a positive customer experience.
Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
Medication Intake Coordinator
Palomar Medical Center
08.2014 - 03.2020
Ensured regulatory compliance by adhering to established guidelines for medication reconciliation procedures and documentation.
Enhanced medication management for patients by diligently updating electronic medical records with accurate information.
Improved patient safety by accurately reviewing and verifying medication lists during admission and discharge processes.
Reduced medication errors by collaborating closely with healthcare teams to ensure proper medication reconciliation.
Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
Streamlined pharmacy workflow by efficiently prioritizing and managing multiple medication reconciliation tasks simultaneously.
Pharmacy Technician
Albertson's Sav-on Pharmacy
01.2001 - 08.2014
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.