Kristin Serrano
Tyngsboro,MA
Summary
Dynamic Licensed Practical Nurse with extensive experience at Patriot Pediatrics, recognized for enhancing patient care through effective communication and critical thinking. Proven ability to implement infection control protocols, ensuring patient safety while delivering compassionate care. Skilled in medication administration and patient relationship building, contributing to improved health outcomes and patient satisfaction.
Dependable healthcare team member with sound judgment, excellent clinical abilities, and smooth bedside manner. Track and chart vitals and other markers to help patients, support team treatment goals and boost outcomes. Exceptional approach in patient support.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
Patriot Pediatrics
09.2021 - Current
- Administered medications and treatments as prescribed by healthcare providers.
- Assisted in patient assessments, documenting vital signs and health history accurately.
- Educated families on health management techniques and care practices for children.
- Monitored patient progress, identifying changes in condition and reporting to nursing staff promptly.
- Maintained accurate patient records using electronic health record systems to ensure compliance with regulations.
- Trained new staff on clinical protocols and best practices in pediatric nursing care.
- Implemented infection control procedures, enhancing safety standards within the practice environment.
- Cared for wounds, provided treatments, and assisted with procedures.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
- Comforted and counseled patients and families throughout care process.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Maintained a safe and therapeutic environment for patients through effective risk assessment and crisis intervention strategies.
- Implemented infection control protocols, significantly reducing incidence of hospital-acquired infections.
- Mentored new nursing staff to enhance professional development opportunities within the team dynamic.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted physicians with diagnostic testing and procedural support for optimal treatment decisions.
- Delivered culturally competent care that respected diverse patient populations'' unique values, beliefs, and traditions.
- Assisted in management of patient flow in busy settings, reducing wait times and improving efficiency.
- Contributed to organizational success by participating in accreditation surveys, quality assurance programs, and ongoing staff education activities.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Promoted a culture of teamwork through active participation in unit meetings, performance improvement initiatives, and collaborative problem-solving efforts.
- Ensured regulatory compliance by adhering to infection control protocols and maintaining accurate documentation of patient data.
- Maintained meticulous records of patient care, treatments, and progress, ensuring continuity of care.
- Improved patient satisfaction with empathetic communication and timely response to needs.
- Took samples to complete diagnostic and routine assessment tests.
- Evaluated patient histories, complaints, and current symptoms.
- Responded to patient requests with appropriate clinical and personal assistance.
- Delivered emotional support to patients and families during challenging times.
- Administered medications and injections to patients.
- Monitored patient health conditions to report changes to assigned physician.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Reviewed patient history to verify conditions and current medications.
- Conducted regular patient assessments to identify changes in health status, enabling timely interventions.
LPN Case Manager
Boston Home Health Care
2017 - 2020
- Coordinated patient care plans to ensure optimal health outcomes and resource utilization.
- Conducted comprehensive assessments to identify patient needs and develop tailored interventions.
- Collaborated with interdisciplinary teams to enhance communication and streamline care processes.
- Monitored patient progress, adjusting care plans based on ongoing evaluations and feedback.
- Educated patients and families on treatment options, promoting informed decision-making in care.
- Implemented quality improvement initiatives that increased efficiency in case management workflows.
- Advocated for patients' rights, ensuring compliance with healthcare regulations and ethical standards.
- Collaborated with insurance companies to secure authorization for necessary treatments or medications without compromising patient care.
- Advocated on behalf of patients to ensure they received appropriate resources, support, and access to necessary services.
- Consistently met documentation requirements while maintaining confidentiality according to HIPAA regulations and organizational policies.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of nursing case management.
- Served as a liaison between patients, families, and healthcare providers to ensure clear communication and prevent potential misunderstandings.
- Reduced hospital readmissions by providing comprehensive discharge planning and follow-up support for high-risk patients.
- Improved patient outcomes by developing and implementing individualized care plans for each case.
- Provided compassionate end-of-life care to terminally ill patients, alleviating pain, discomfort, and anxiety during their final days.
- Conducted comprehensive assessments and reassessments of patients'' needs, adjusting care plans as necessary to optimize health outcomes.
- Developed strong relationships with community partners to expand available resources for patients under my supervision.
- Assisted physicians in determining optimal treatment plans based on thorough assessments of patients'' needs and conditions.
- Streamlined care coordination processes by collaborating with multidisciplinary teams to ensure timely and effective care delivery.
- Enhanced patient satisfaction through consistent communication with patients, families, and healthcare providers.
- Monitored quality indicators within the scope of practice to identify areas for improvement in patient care delivery processes.
- Conducted regular home visits to assess safety concerns or changes in the patient''s condition that could impact their overall wellbeing.
- Managed complex cases involving multiple comorbidities, ensuring proper care coordination for improved health outcomes.
- Successfully managed a caseload of over 50 patients while maintaining an organized system for tracking progress and updating care plans as needed.
- Facilitated smooth transitions between different levels of care by coordinating services among various healthcare providers.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Educated patients and caregivers on healthcare protocols and processes.
- Administered medications and injections to patients.
- Monitored patient health conditions to report changes to assigned physician.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Reviewed patient history to verify conditions and current medications.
- Delivered emotional support to patients and families during challenging times.
- Responded to patient requests with appropriate clinical and personal assistance.
- Evaluated patient histories, complaints, and current symptoms.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Helped patients complete bathing, dressing and eating.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
- Developed and implemented individualized patient care plans.
- Provided patient education on health care issues and prescribed medications.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Licensed Practical Nurse
PSA Healthcare
2015 - 2017
- Administered medications and monitored patient responses to ensure optimal health outcomes.
- Assisted in developing individualized care plans for pediatric patients based on specific medical needs.
- Educated families on treatment plans, medication administration, and health management strategies.
- Conducted routine assessments to track patient progress and identify changes in health status.
- Assisted in daily living activities, enhancing patient comfort and well-being.
- Implemented infection control measures, promoting a safe environment for patients.
- Built strong relationships with patients and their families through clear communication, empathy, and understanding of individual needs.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for homebound patients.
- Maintained detailed and accurate records of patient progress, ensuring timely communication with primary care providers.
- Coordinated seamless transitions from hospital to home setting by collaborating with discharge planners, physicians, therapists, and social workers.
- Improved patients'' quality of life by providing compassionate care and assisting with daily living activities.
- Facilitated effective communication among team members during shift handoffs to ensure continuity of care for all patients.
- Ensured patient safety by consistently monitoring vital signs and administering medications as prescribed.
- Provided physical assessments, medication, and chronic disease management to home health patients.
- Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
- Provided emotional support and kind companionship to patients and families to increase overall wellness.
- Coordinated with other healthcare team members to support patient needs.
- Documented patient vitals, behaviors, and conditions to communicate concerns to supervising nurse.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Monitored vital signs, developed and implemented care plans, and documented patient progress.
- Administered medications and treatments as prescribed by physicians.
- Coordinated patient transfers to other facilities.
- Reduced hospital readmissions by closely monitoring high-risk patients and promptly addressing any health concerns or complications.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Delivered emotional support to patients and families during challenging times.
- Helped patients complete bathing, dressing and eating.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Developed and implemented individualized patient care plans.
- Provided patient education on health care issues and prescribed medications.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Education
Licensed Practical Nurse - Nursing
Greater Lowell Technical Highschool
Tyngsboro, MA06-2015
Certificate - Certified Nursing Assistant/Home Health Aide
Middlesex Community College
Lowell MA 06-2007
High School Diploma -
Lowell High School
Lowell, MA06-2001
Skills
- Licensed practical nurse
- Certified in CPR/AED
- Attention to detail
- Critical thinking
- Patient charting
- Responsible and dependable
- Strong clinical judgment
- Adaptable and flexible
- Patient support
- Specimen collection
- Documenting incidents
- Biomedical hazard disposal
- Charting and recording
- HIPAA protocols
- Empathetic and compassionate
- Patient safety protocols
- Verbal and written communication
- Pediatric care
- Caregiving skills
- Preventive care
- Patient relationship building
- Immunization administration
- Infection control
- Family communication
- Vital signs
- Clinical documentation
- Compassionate care
- HIPAA compliance
- Vital signs monitoring
- Direct patient care
- Medication administration
Certification
Licensed Practical nurse
CPR/AED
Timeline
Licensed Practical Nurse
Patriot Pediatrics
09.2021 - Current
LPN Case Manager
Boston Home Health Care
2017 - 2020
Licensed Practical Nurse
PSA Healthcare
2015 - 2017
Licensed Practical Nurse - Nursing
Greater Lowell Technical Highschool
Certificate - Certified Nursing Assistant/Home Health Aide
Middlesex Community College
High School Diploma -
Lowell High School