Summary
Overview
Work History
Education
Skills
Interests
Licenses and Certifications
Timeline
Generic

Kristin Sheehan

Summary

Hospitality veteran and real estate professional with over 30 years of experience in customer service, restaurant operations, and property sales. Proven ability to mange high-volume environments, build lasting client relationships, and drive business success. Passionate about leveraging extensive industry knowledge to transition into restaurant ownership.

Overview

31
31
years of professional experience

Work History

Senior Team Member

Tortilla Flats
12.2009 - 09.2024
  • Played a key role in the daily operations of a well established restaurant for 15 years.
  • Managed front of house responsibilities, ensuring exceptional customer experiences.
  • Provided training and mentorship to new staff members, improving team efficiency.
  • Assisted in catering services and special events, coordinating logistics and service execution.

Server/Bartender/Manager

Various Hospitality Establishments
06.1994 - Current
  • Worked in high-volume restaurants, bars and clubs.
  • Gained comprehensive experience in hosting, serving, bartending, catering and managing.
  • Managed a staff, scheduling, and inventory to optimize restaurant performance.
  • Built a loyal customer base through personalized service and hospitality expertise.
  • Team member of some of the most successful restaurants in Rhode Island including The Ocean Mist, The Hot Club, McFadden's, The Quahog Company, Fahrenheit, and The Beachhead.

Licensed Realtor

Keller Williams Leading Edge
01.2015 - Current
  • Guided clients through the home buying and selling process with professionalism and expertise.
  • Conducted market research, property showings, and contract negotiations.
  • Developed strong client relationships, leading to repeat business and referrals.
  • Leveraged hospitality background to provided exceptional customer service in real estate transactions.

Education

Bachelor of Science - Communications

Syracuse University
Syracuse, NY
05-2004

Skills

  • Hospitality Management & Customer Service
  • Staff Training & Leadership
  • Strong Communication Skills
  • Business Development & Operations
  • Event Planning & Catering
  • Real Estate Sales & Market Analysis
  • Negotiation & Client Relations

Interests

  • Dining out and exploring new cuisines
  • Traveling and experiencing different cultures
  • Spending time with family and friends

Licenses and Certifications

  • Licensed Real Estate Salesperson - RI & MA

Timeline

Licensed Realtor

Keller Williams Leading Edge
01.2015 - Current

Senior Team Member

Tortilla Flats
12.2009 - 09.2024

Server/Bartender/Manager

Various Hospitality Establishments
06.1994 - Current

Bachelor of Science - Communications

Syracuse University
Kristin Sheehan