Kristin Simeone
Coconut Creek,FL
Summary
With a proven track record at Phil's Expert Tree Service, Inc., I leveraged operations management and a strong work ethic to enhance business growth and client satisfaction. Skilled in hazardous tree evaluation and fostering positive customer relations, I significantly improved safety and operational efficiency. My leadership ensured team productivity and financial performance, demonstrating a commitment to excellence and innovation in arboricultural practices. For over 25 years I have obtained a vast wealth of knowledge in the horticulture field, from drafting landscape plans, picking out material, installation of material and woking with landscape architects. I have had the position of overseeing very large crews during several disasters. In 2004 I oversaw a large crew of men with a 100 ton crane to remove downed Australian pines behind townhouses and on a canal bank that were on the roofs of the homes. In 2005 (Hurricane Wilma) I oversaw the entire clean up crew for The City of Parkland, from debris removal to hanger leaner contracts working under Ashbritt Environmental Services. In 2017 I oversaw a crew of 26 employees after Hurricane Irma swept through the City of Lauderhill. We removed hundreds of trees from the canals with barges and cranes, removed all damaged trees along ROW and parks etc..., and secured the hanger/leaner contract along with hauling vegetation debris to the staging site. I have been a certified Arborist since 2008 and my passion are trees and plants but also knowing where they belong in our urban environment.
Overview
33
33
years of professional experience
1
1
Certification
Work History
ISA Certified Arborist
Phil's Expert Tree Service, Inc.
07.2005 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Used chainsaws, hand saws and extended saws to assist in creation of customer visions.
- Trimmed and removed tree limbs in contention using safety measures.
- Increased property safety through the removal of hazardous trees and limbs, reducing potential damage risks.
- Improved client satisfaction by providing expert advice on tree care and maintenance best practices.
- Conducted thorough site assessments to identify potential hazards before beginning any work, minimizing risk to personnel and property.
- Ensured public safety during tree work operations by adhering to strict safety guidelines and utilizing appropriate traffic control measures.
- Supported emergency response efforts after natural disasters or severe weather events by clearing debris or removing damaged trees quickly and efficiently.
- Enhanced aesthetic appeal of landscapes through strategic tree planting and trimming activities, increasing property value for clients.
- Preserved tree structural integrity with proper pruning techniques, promoting healthy growth patterns.
- Maintained industry knowledge through continued education courses, ensuring up-to-date expertise in arboricultural practices.
- Supported landscaping operations in various locations using design and functionality as paramount principles.
- Streamlined permit acquisition process for tree work, ensuring compliance with local regulations.
- Improved public safety, carefully removing storm-damaged limbs and trees from critical areas.
- Conducted risk assessments for trees in urban areas, reducing potential hazards to public safety.
- Followed safety protocols in accordance with OSHA standards and good practices for tree care.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Established team priorities, maintained schedules and monitored performance.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Day to day office operations, phone, copier, scanner, fax, Microsoft word, Quickbooks Pro
- MOT certified, pulled permits with Broward County for major roadway lane closures
Owner/Operator
Landscapes By Kristin
03.1999 - 03.2005
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Day to day office duties including phones, copier, fax, scanner, emails, accounts payable and receivable, payroll, insurance, microsoft word, Quickbooks, bids etc...
- Applied and pulled permits as needed
- Read blueprints
- Landscape design both residential and commercial
- Selected plants and trees personally to be installed on jobs along with installing and/or repairing irrigation systems and installing low voltage lighting
Office Manager
Top Branch Environmental Services, Inc.
08.1992 - 11.1999
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Daily office tasks, phones, fax, copier, blueprint copier, typing plant lists for blueprints
Education
High School Diploma -
Cape Hatteras High School
Buxton, NC06-1986
Skills
Operations management
- Office management
- Tree risk assessment
- Tree preservation
- Strong work ethic
- Landscaping plans
- Accurate record keeping
- Tree identification
Certification
ISA Certified Arborist FL-5819A
Timeline
ISA Certified Arborist
Phil's Expert Tree Service, Inc.
07.2005 - Current
Owner/Operator
Landscapes By Kristin
03.1999 - 03.2005
Office Manager
Top Branch Environmental Services, Inc.
08.1992 - 11.1999
High School Diploma -
Cape Hatteras High School
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