Summary
Overview
Work History
Education
Skills
Timeline
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Kristin Smith

Chesapeake,VA

Summary

Upbeat and friendly when greeting, serving and fulfilling requests of individuals. Speedy multi-tasker when serving many people at once. Experienced in operating POS systems, taking orders, managing tables and maintaining smooth customer flows in fast-paced restaurants. Familiar with training new staff how to complete work quickly. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Banquet Server

The Founders Inn And Spa
09.2023 - Current
  • Set up banquet tables and chairs based on event requirements.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Arranged linens and table settings according to seating plan and event theme.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
  • Maintained flexible work schedule to meet event needs.
  • Maintained event cleanliness during service by promptly clearing dishes after each course.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Refilled beverage glasses, cleared and reset tables, and stocked service areas.

Server Support

Outback Steakhouse
12.2022 - 06.2023
  • Refilled drinks and condiments and restocked serving areas to minimize delays.
  • Maintained clean, safe and organized work environment to safeguard servers and patrons.
  • Collaborated with other staff members to maintain high-level customer satisfaction.
  • Communicated customer needs clearly to kitchen staff for fast, accurate orders.
  • Delivered customer orders promptly and with attention to accuracy and satisfaction.
  • Complied with all food safety and sanitation regulations to reduce restaurant risks.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
  • Assisted wait staff with timely food delivery and guest requests.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Answered customer questions about food and beverage items and assisted with menu selections.

Cashier/Expo

Mission BBQ
12.2021 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.

Education

High School Diploma -

Penn Foster High School
Scranton, PA
09.2023

Skills

  • Menu Memorization
  • Food Running
  • Guest Needs Analysis
  • Customer Service
  • Food Handling
  • Table Bussing
  • Dining Area Maintenance
  • Safe Food Handling
  • Food Safety Understanding
  • Time Management
  • Clear Communication

Timeline

Banquet Server

The Founders Inn And Spa
09.2023 - Current

Server Support

Outback Steakhouse
12.2022 - 06.2023

Cashier/Expo

Mission BBQ
12.2021 - 08.2022

High School Diploma -

Penn Foster High School

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Kristin Smith