Owner/Manager of Operations
- Managed daily operations of business, including hiring and training staff.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Kept records for production, inventory, income and expenses.
- Resolved issues quickly through meticulous research and quick decision-making.
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Monitored progress by establishing plans, budgets and measuring results.
- Analyzed data to identify trends in customer service issues, financials, staffing needs., to make informed decisions regarding operations.