Kristin Stanley
Summary
Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Adaptable professional with 15 years of work experience and proven knowledge of leadership, problem-solving, and prioritization. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge. Aiming to leverage my abilities to successfully fill the vacancy at your company.
Overview
16
16
years of professional experience
Work History
Specialty Sales Representative
Target
10.2023 - Current
- Used consultative sales approach to understand and meet customer needs.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
- Support changes to product assortment and keep areas inspiring to guests all year round by setting transitions on time, remerchandising new product and maintaining brand space following new sets.
- Ensure regular and promotional signing is set accurately for defined categories and be knowledgeable of products on promotion.
- Scheduled, updated and maintained product preparations and customer promotions.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Gain knowledge from store tools to have clear understanding of key metrics, sales goals, top and bottom departments, inventory levels, top shortage categories, guest traffic and peak times.
Leasing Consultant
Weinstein Properties
01.2023 - 08.2023
- Greeted clients, showed apartments, and prepared leases.
- Responded to requests and scheduled appointments for property showings.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Communicated effectively with owners, residents, and on-site associates.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Backend Operations Supervisor
Lowe's Home Improvement Stores
03.2018 - 12.2022
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Motivated and trained employees to maximize team productivity.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Multi-tasked across multiple functions and roles to meet deadlines and organizational expectations
- Improved productivity, training initiative and revamping schedules, increased store sales by 18% reduced overtime by 15% and accelerated returns processing time by 30%.
Night Operations Supervisor
Lowe's Home Improvement Stores
04.2017 - 03.2018
- Offered administrative oversight by maintaining routine records and performing variety of clerical work activities related to operations.
- Managed 30 employees in delivering smooth, productive night shift operations.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Administrative Assistant
Lowe's Home Improvement Stores
03.2014 - 04.2017
- Prepared detailed documents and reports in adherence administrative processes.
- Liaised between customers and vendors and maintained effective lines of communication.
- Continually sought methods for improving daily operations, communications with customers, recordkeeping and data entry for increased efficiency.
- Reduced intake processes time by developing application tracking and filing systems.
- Handled 50 calls per day to address customer inquiries and concerns
- Coded and processed applications into required electronic formats
Receiving Clerk
Lowe's Home Improvement Stores
04.2009 - 03.2014
- Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.
- Managed over 50 customer and vendor calls per day.
- Processed required paperwork to expedite handling of shipped and received goods.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Partnered with representatives from different carriers to arrange materials shipments.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Floor Supervisor
Tommy Hilfiger
05.2008 - 04.2009
- Designed and built over 30 displays to generate customer interest in store merchandise.
- Developed and implemented strategies to improve customer service and increase sales.
- Fostered high-quality customer service across team by modeling standards and providing employees with direction and coaching.
- Created employee schedules to align coverage with forecasted demands.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Education
High School Diploma -
Grayson High School
Loganville, GA05.2008
Skills
- Outstanding verbal and written communication skills
- Strong leadership and decision-making skills
- Superior Organization skills and detail oriented
- Lead with empathy, and understand each situation from customers perspective and approach with compassion
- Ability to navigate multiple ambiguous tasks and competing priorities while finding suitable solutions and seeking help/advice where appropriate
- Highly self-directed, adaptable, and up for feedback and implementation in a fast paced, always changing environment
- Remarkable degree of empathy and interpersonal intuition, and strong, active listening skills
- Highly skilled in Workday, Peoplesoft, Kronos
- Expertise In Microsoft Office, Microsoft Excel
- Enthusiasm and passion for new technologies, demonstrated through personal projects and commitment to learning new skills
- Flexible and adaptable; able to work in an ever changing, fast-paced environment
Timeline
Specialty Sales Representative
Target
10.2023 - Current
Leasing Consultant
Weinstein Properties
01.2023 - 08.2023
Backend Operations Supervisor
Lowe's Home Improvement Stores
03.2018 - 12.2022
Night Operations Supervisor
Lowe's Home Improvement Stores
04.2017 - 03.2018
Administrative Assistant
Lowe's Home Improvement Stores
03.2014 - 04.2017
Receiving Clerk
Lowe's Home Improvement Stores
04.2009 - 03.2014
Floor Supervisor
Tommy Hilfiger
05.2008 - 04.2009
High School Diploma -
Grayson High School
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