Kristin Stewart
London,KY
Summary
Dynamic Lead Visual Merchandiser with a proven track record in merchandise presentation and customer service. Expert in developing strategic displays that drive sales and enhance customer experience. Skilled in training and mentoring teams, fostering a collaborative environment that boosts performance and engagement.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
18
18
years of professional experience
Work History
Lead Visual Merchandiser
Winston Retail
09.2023 - 10.2025
- Developed merchandising strategy to efficiently move overstock
- Managed aesthetically pleasing displays to showcase company products and increase sales
- Assembled, styled and updated 73 mannequins regularly
- Submitted store visit reports, including taking before and after photos and included written feedback daily
- Installed all Apparel Graphics
- Communicated effectively with team members and store management regarding merchandising needs
- Executed Planograms to optimize product placement and to maximize sales with apparel and hardline merchandise
- Assisted with Apparel Remodel at Wal-Mart Stores (Contract)
Sales/Designer
Kemper Home Furnishings
01.2021 - 06.2023
- Developed strong relationships with clients, resulting in repeat business and referrals
- Boosted sales by designing customized solutions tailored to client needs and preferences
- Conducted thorough market research to stay current on industry trends and inform design decisions
- Implemented successful sales strategies that resulted in a higher closing rate for design projects
- Generated increased revenue by identifying upsell opportunities during client consultations and design implementation stages
- Spearheaded innovative showroom designs that showcased products effectively, attracting new customers
- Mentored new hires by sharing knowledge of the sales process and design principles, fostering a supportive team environment
- Collaborated with store managers to determine best placement for merchandise displays
Store Manager
Seventh Sense Botanical Therapy
11.2019 - 04.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees
- Assisted with hiring, training and mentoring new staff members
- Completed point of sale opening and closing procedures
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one
- Handled all aspects of team member scheduling
- Networked to find new talent, recruited and hired
- Created and maintained an inviting shop atmosphere through beautiful product displays
- Continually coached and developed the team to ensure consistent and flawless execution of the Seventh Sense experience
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Family Service Advisor/Sales Associate
Service Corporation International
03.2017 - 08.2019
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication
- Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns
- Assisted families by helping make decisions about planning their Funeral Services and Cemetery property needs pre-need and at-need
- Made presentations, networked, gained referrals and set appointments
Manager
Chico's FAS
11.2009 - 03.2017
- Achieved departmental goals by developing and executing strategic plans and performance metrics
- Ensured that the store met all company standards in regards to customer satisfaction, sales goal achievement, cash/inventory management, general operations, loss prevention, visual presentation, merchandise handling store maintenance, human resources, scheduling, interview, development and training
- Planned and hosted outreach events to grow business
Internal Policy Analyst
KY State Government
09.2010 - 01.2012
- Streamlined processes and increased efficiency in policy development, implementation, and evaluation
- Assisted with preparation for Board Meetings and helped with events, including the KY State Fair and the KY Employee Charitable Campaign
- Assisted with travel arrangements
- Reviewed state guidelines, policies and procedures to insure budgets were in compliance
- Oversaw travel reimbursements, purchase orders, payment of invoices and created all purchase related documents
Manager
Hallmark
06.2008 - 10.2009
- Reduced operational costs through comprehensive process improvement initiatives and resource management
- Managed all aspects of the store with primary objective in achieving profit plans
- Modeled proper customer service excellence by demonstrating and training
- Conducted store meetings to cover upcoming activities and goals
- Prepared payroll documents for Home Office
Dental Assistant Intern
Advanced Dental Care of Central KY
03.2008 - 06.2008
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices
- Prepared dental rooms and materials
- Contributed to a positive work environment by collaborating effectively with the dental team members
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures
Education
MBA - Business Administration
Sullivan University
Lexington, KY01-2010
Bachelor of Science - Visual Merchandising, Apparel And Textiles
University of Kentucky
Lexington, KY01-2007
High School Diploma -
Clay County High
Manchester, KY01-2003
Skills
- Project management skills
- Merchandise presentation
- Customer service
- Excellent people skills
- Training and mentoring
- Shift scheduling
- Recruiting and hiring
- Store displays
- Sales expertise
- Accurate cash handling
- Sales professional
- Team leadership and coaching
Timeline
Lead Visual Merchandiser
Winston Retail
09.2023 - 10.2025
Sales/Designer
Kemper Home Furnishings
01.2021 - 06.2023
Store Manager
Seventh Sense Botanical Therapy
11.2019 - 04.2020
Family Service Advisor/Sales Associate
Service Corporation International
03.2017 - 08.2019
Internal Policy Analyst
KY State Government
09.2010 - 01.2012
Manager
Chico's FAS
11.2009 - 03.2017
Manager
Hallmark
06.2008 - 10.2009
Dental Assistant Intern
Advanced Dental Care of Central KY
03.2008 - 06.2008
MBA - Business Administration
Sullivan University
Bachelor of Science - Visual Merchandising, Apparel And Textiles
University of Kentucky
High School Diploma -
Clay County High
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