Overview
Work History
Education
Skills
Certification
Timeline
Generic

KRISTIN STOVER

Climax

Overview

1
1
year of professional experience
1
1
Certification

Work History

License Nursing Home Administrator

Liberty Healthcare
01.2024 - Current
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Implemented corrective action plans and solutions for employee write-ups and incident reports.
  • Championed a resident-centered approach to care by actively soliciting feedback from patients'' families regarding their experiences at the nursing home facility.
  • Managed financial performance, ensuring budget compliance and maximizing revenue generation through accurate billing and reimbursement practices.
  • Partnered with external financial experts to facilitate Medicare and Medicaid cost reporting.
  • Supervised financial transactions for both employees and patients.
  • Ensured regulatory compliance by conducting internal audits, addressing deficiencies promptly, and maintaining up-to-date knowledge of industry standards and regulations.
  • Evaluated vendor contracts for cost-effectiveness, negotiating favorable terms for supplies and equipment purchases that reduced overall expenses.
  • Developed strong relationships with local healthcare providers, increasing referral rates and strengthening the facility''s reputation within the community.
  • Reduced staff turnover by fostering a positive work environment through open communication and proactive problemsolving.
  • Improved profits 68% in 2 months of starting position and was able to reduce agency cost by 100,000.
  • Collaborated with clinical teams to develop evidence-based policies and procedures that ensured consistent delivery of high-quality care services.
  • Led quality improvement initiatives focused on enhancing patient satisfaction scores and reducing readmission rates.
  • Increased occupancy from 66 to 112 in two months.
  • Handled employee write-up documentation and incident reports to actualize corrective action plans and deliver solutions.
  • Delivered financial reports such as income documents, balance sheets and cash flow statement to organization's board.
  • Paid close attention to applicable governing requirements and submitted journals and reports in accordance with NCDHHS and CMS programs.
  • Controlled accounts payable, accounts receivable, billing and claims processes to obtain maximum reimbursement from Medicare, Medicaid and other insurance providers.
  • Discussed resident census data and admissions and discharge information in department-head meetings.
  • Oversaw financial transactions and management functions, strategically managing operating budget.
  • Guided and mentored 110 employees in 122-bed facility while overseeing daily administrative tasks.
  • Maintained compliance with Centers for Medicare and Medicaid Services (CMS) requirements, submitting payroll-based journal (PBJ) reports and re-evaluation reports for continued participation in Medicare and Medicaid programs.
  • Served as an advocate for resident rights, addressing any concerns or grievances promptly and ensuring fair resolution.
  • Provided guidance and leadership to over 110 employees in 122-bed facility while managing day-to-day administrative tasks.
  • Managed operations at 122-bed facility.

Education

Bachelor Of Administration - Healthcare Administration

Southern New Hampshire University
Hooksett, NH
05.2022

Skills

  • Organizational leadership
  • Operations management
  • Quality improvement
  • Personnel management
  • Patient relations
  • Healthcare administration
  • Business development
  • Project oversight
  • Accreditation coordination
  • Profit improvements
  • Employee retention strategies
  • Resident care
  • Performance improvement
  • Budgeting expertise
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Critical thinking
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Active listening
  • Adaptability and flexibility
  • Verbal and written communication
  • Decision-making
  • Certified in CPR/AED
  • Patient education and counseling
  • Employee supervision
  • Team building
  • HIPAA guidelines
  • Medical terminology

Certification

License practical nurse 20years

Timeline

License Nursing Home Administrator

Liberty Healthcare
01.2024 - Current

License practical nurse 20years

Bachelor Of Administration - Healthcare Administration

Southern New Hampshire University
KRISTIN STOVER