KRISTIN STOVER
Climax,US
Summary
Motivated and collaborative leader with strong problem-solving, communication, and interpersonal skills. With over 20 years of nursing and healthcare experience, consistently providing exceptional administrative support to departments and personnel. Highly organized approach to effectively overseeing and coordinating organizational operations across multiple departments. While being well versed in process optimization, performance management, and team coordination. Eager to contribute to team success and further develop professional skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
License Nursing Home Administrator
Liberty Healthcare Management
07.2024 - Current
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Partnered with external financial experts to facilitate Medicare and Medicaid cost reporting.
- Guided and mentored 115 employees in 122-bed facility while overseeing daily administrative tasks.
- Verified cost reports by following up with Medicare and Medicaid intermediaries.
- Delivered financial reports such as income documents, balance sheets and cash flow statement to organization's board.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Created documents such as employee write-ups and incident reports to develop and implement corrective action plans.
- Discussed resident census data and admissions and discharge information in department-head meetings.
- Managed budget,while monitoring accounts payable and receivable, billing and claims processes to obtain reimbursements.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Complied with statutory, regulatory, state and federal guidelines in terms of benefits and developed appropriate procedures to meet strategic initiatives for nursing home.
- Managed operations at 122 bed facility.
- Increased occupancy from 70 to 107 In three months.
- Maintained compliance with Centers for Medicare and Medicaid Services (CMS) requirements, submitting payroll-based journal (PBJ) reports and re-evaluation reports for continued participation in Medicare and Medicaid programs.
- Improved profits by 75% in single quarter.
Assistant Administrator
Liberty Healthcare Corporation
01.2024 - Current
- Successfully helping to manage the budget and finances of a long-term care facility, ensuring fiscal responsibility and compliance with regulations
- Provided leadership in creating a positive work environment that fostered collaboration among staff members
- Developed and implemented policies, procedures, and strategies to improve operational efficiency of nursing home operations
- Coordinated activities between departments to optimize workflow processes within the organization
- Established relationships with local hospitals, physicians, regulatory agencies, and other healthcare providers to ensure quality patient care was provided
- Ensured compliance with all applicable laws, regulations, guidelines, and standards related to long-term care facilities
- Oversaw the recruitment, hiring, orientation, and training of new staff members in accordance with applicable laws and regulations
- Prepared activity reports to inform management of status and implementation plans of programs, services, and quality initiatives
- Assisted in the development and implementation of administrative procedures to streamline processes and improve efficiency
- Supported the HR department in onboarding new hires into the organization
- Participated in management meetings to discuss new directives and offer insights and suggestions to improve procedures
- Calculated hours and submitted payroll to achieve timely distribution of funds for 150-person team.
- Tracked expenses, processed invoices and completed other related accounting tasks.
- Evaluated correspondence, contracts and other business documentation for accuracy.
- Arranged conference rooms and facilities to prepare for meetings.
Administrator in Training
Well-Springs
02.2022 - 09.2023
- Assisted in the preparation of budgets and financial statements for review by upper management
- Organized and maintained files, records and documents in accordance with departmental policies and procedures
- Demonstrated strong problem-solving abilities when faced with challenging situations
- Participated in various cross-functional team initiatives to improve operational efficiency
- Provided administrative support to team members, including scheduling meetings and managing calendars
- Collaborated with colleagues in other departments to coordinate projects across multiple teams
- Monitored incoming emails and phone calls from customers regarding their orders or inquiries
- Provided general administrative support to departments within the organization
- Facilitated interdepartmental communication between administrative services personnel and other departments
- Analyzed internal processes and recommended and implemented procedural and policy changes to improve operations, such as supply changes and disposal of records
- Coordinated supportive services department of business, agency and organization
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
- Represented work unit at meetings or conferences, serving as liaison for requests or complaints
License Practical Nurse
Well-Springs
06.2021 - 11.2023
- Utilized critical thinking skills to assess complex situations, develop solutions, and implement interventions when needed
- Complied with HIPAA guidelines to protect privacy of patients
- Administered injections according to established guidelines; documented injection administration accurately
- Monitored patient conditions throughout shift; reported any changes in condition promptly to medical staff
- Collaborated with physicians and other healthcare professionals to deliver quality care
- Maintained accurate records of patient progress notes and treatments administered
- Followed medication management procedures to comply with state and company guidelines
- Provided direct patient care such as wound dressing changes, administering medications and IV therapy
- Assessed vital signs, collected specimens for laboratory testing, monitored fluid intake and output levels, recorded medical history information
- Maintained patient charts and medical records in EMR software
- Ensured that all safety standards were maintained at all times; reported any potential safety issues immediately
- Assisted with admissions, discharges of patients; completed necessary paperwork related to admission, discharge process
- Supported wound care needs and related nursing duties
- Educated patients and families on treatment plans and medications
License Practical Nurse
Genesis
03.2021 - 08.2022
- Utilized critical thinking skills to assess complex situations, develop solutions, and implement interventions when needed
- Complied with HIPAA guidelines to protect privacy of patients
- Administered injections according to established guidelines; documented injection administration accurately
- Monitored patient conditions throughout shift; reported any changes in condition promptly to medical staff
- Maintained accurate records of patient progress notes and treatments administered
- Followed medication management procedures to comply with state and company guidelines
- Provided direct patient care such as wound dressing changes, administering medications and IV therapy
- Assessed vital signs, collected specimens for laboratory testing, monitored fluid intake and output levels, recorded medical history information
- Maintained patient charts and medical records in EMR software
License Practical Nurse- Transitional Rehab Mentor
Pennybyrn
04.2018 - 01.2020
- Utilized critical thinking skills to assess complex situations, develop solutions, and implement interventions when needed
- Complied with HIPAA guidelines to protect privacy of patients
- Administered injections according to established guidelines; documented injection administration accurately
- Monitored patient conditions throughout shift; reported any changes in condition promptly to medical staff
- Maintained accurate records of patient progress notes and treatments administered
- Followed medication management procedures to comply with state and company guidelines
- Provided direct patient care such as wound dressing changes, administering medications and IV therapy
- Assessed vital signs, collected specimens for laboratory testing, monitored fluid intake and output levels, recorded medical history information
- Maintained cleanliness of work area; stocked supplies as needed; disposed of hazardous materials properly
- Assisted with admissions, discharges of patients; completed necessary paperwork related to admission, discharge process
- Educated patients on proper nutrition and health maintenance topics; answered questions regarding medications
- Maintained accurate documentation of patient progress in accordance with established standards
- Provided direct patient care, including administering medications and treatments as prescribed by a physician
- Participated in multidisciplinary rounds to discuss best practices for managing complex cases
- Implemented infection control protocols to prevent the spread of infectious diseases
- Performed basic nursing skills such as wound care, catheterization and IV insertion
- Administered palliative care services aimed at relieving pain and discomfort due to chronic illness or terminal diagnosis
- Ensured compliance with state regulations regarding medication administration procedures
- Demonstrated expertise in assisting physicians with examinations and treatments
- Evaluated effectiveness of treatments administered to ensure optimal outcomes were achieved
- Initiated proactive measures when recognizing potential safety risks or hazardous environments
- Utilized critical thinking skills to assess patients' clinical needs and provide appropriate interventions or referrals for further medical evaluation
- Assisted in developing policies and procedures related to the delivery of safe quality care
- Collaborated with members of the healthcare team to ensure quality patient care was provided
License Practical Nurse
Communicare-Formerly Stonerise Healthcare
11.2016 - 12.2018
- Utilized critical thinking skills to assess complex situations, develop solutions, and implement interventions when needed
- Complied with HIPAA guidelines to protect privacy of patients
- Administered injections according to established guidelines; documented injection administration accurately
- Monitored patient conditions throughout shift; reported any changes in condition promptly to medical staff
- Collaborated with physicians and other healthcare professionals to deliver quality care
- Followed medication management procedures to comply with state and company guidelines
- Provided direct patient care such as wound dressing changes, administering medications and IV therapy
- Assessed vital signs, collected specimens for laboratory testing, monitored fluid intake and output levels, recorded medical history information
- Maintained patient charts and medical records in EMR software
- Educated patients and families on treatment plans and medications
- Provided emotional support to family members during difficult times; offered resources for further assistance if needed
- Maintained accurate records of patient progress notes and treatments administered
- Maintained cleanliness of work area; stocked supplies as needed; disposed of hazardous materials properly
- Ensured that all safety standards were maintained at all times; reported any potential safety issues immediately
- Educated patients on proper nutrition and health maintenance topics; answered questions regarding medications
- Assisted with admissions, discharges of patients; completed necessary paperwork related to admission, discharge process
- Took and recorded vital signs in patients to determine fitness and identify immediate health issues
Education
Bachelor of Science (B.S.) - Healthcare Administration
Southern New Hampshire University
Manchester, NH05.2022
Certificate in Practical Nursing - undefined
Fayette Institute of Technology
Oak Hill, WV03.2007
Skills
- Team leadership
- Budget management
- Human resources support
- Expense tracking
- Regulatory compliance
- Performance evaluation
- Accounting knowledge
- Quality assurance
- Project coordination
- Operations management
- Employee retention strategies
- Organizational leadership
- Healthcare administration
- Performance improvement
- Profit improvements
Certification
- License Nursing Home Administrator, 3361
- License Practical Nurse
- CPR, 2026
Timeline
License Nursing Home Administrator
Liberty Healthcare Management
07.2024 - Current
Assistant Administrator
Liberty Healthcare Corporation
01.2024 - Current
Administrator in Training
Well-Springs
02.2022 - 09.2023
License Practical Nurse
Well-Springs
06.2021 - 11.2023
License Practical Nurse
Genesis
03.2021 - 08.2022
License Practical Nurse- Transitional Rehab Mentor
Pennybyrn
04.2018 - 01.2020
License Practical Nurse
Communicare-Formerly Stonerise Healthcare
11.2016 - 12.2018
Bachelor of Science (B.S.) - Healthcare Administration
Southern New Hampshire University
Certificate in Practical Nursing - undefined
Fayette Institute of Technology
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