Kristin Sullivan
Waterloo,WI
Summary
Personable Medical Assistant bringing 20 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
19
19
years of professional experience
1
1
Certification
Work History
CERTIFIED MEDICAL ASSISTANT
SSM HEALTH DEAN MEDICAL GROUP
05.2016 - Current
- Assists with treatments
- Performs select clinical duties
- Interviews patients, measures vital signs, and records information on patients' charts
- Prepares treatment rooms for examination of patients
- Performs basic clerical duties including answering the phone, maintaining records, scheduling patients, and filing
- Performs basic materials management functions to include ordering and stocking of supplies
- May document the provider's encounter with patients
- Lists all proper diagnoses and symptoms, as well as follow-up instructions and prescriptions, as indicated by the provider
- Transcribes patient orders including laboratory tests, radiology tests and medications
- Performs other duties as assigned.
REGISTRATION SPECIALIST
WATERTOWN REGIONAL MEDICAL CENTER - SCION HEALTH
02.2014 - Current
- Responsible for providing a variety of order entry, Pre-registration, registration, cost estimates, and basic financial counseling to our patients
- They will do this while working with patients and clinics directly over the phone in real time
- Registration Integrity Specialists will pre-register accounts by verifying all demographic and insurance information.
CERTIFIED MEDICAL ASSISTANT
UW HEALTH MEDICAL FOUNDATION
11.2004 - 10.2013
- Assists with treatments
- Performs select clinical duties
- Interviews patients, measures vital signs, and records information on patients' charts
- Prepares treatment rooms for examination of patients
- Performs basic clerical duties including answering the phone, maintaining records, scheduling patients, and filing
- Performs basic materials management functions to include ordering and stocking of supplies
- May document the provider's encounter with patients
- Lists all proper diagnoses and symptoms, as well as follow-up instructions and prescriptions, as indicated by the provider
- Transcribes patient orders including laboratory tests, radiology tests and medications
- Performs other duties as assigned.
Education
CERTIFICATION - Medical Assistant
MATC MADISON
10.2004
ASSOCIATE DEGREE - Business Mid Management
MATC MADISON
06.1994
Skills
- Inventory and Supply Management
- HIPAA Compliance
- Medical Terminology
- Patient Documentation
- Vital Sign Monitoring
- Clinical Applications
- Specimens Collection and Processing
- Payment Collection
- Patient Scheduling
- Patient Assessments
- Medical Records Management
- Data Entry
- Patient Flow Management
- Procedure Assistance
- Patient-Focused Care
- Phlebotomy
- Certified in Basic Life Support (BLS)
- Reliable Transportation
- Adaptable
- Compassionate
- Stocking Supplies
- Complex Problem-Solving
Certification
- Certified Medical Assistant #2395635 Expires 06/30/2026
- BLS Expires 03/21/2025
References
References available upon request.
Timeline
CERTIFIED MEDICAL ASSISTANT
SSM HEALTH DEAN MEDICAL GROUP
05.2016 - Current
REGISTRATION SPECIALIST
WATERTOWN REGIONAL MEDICAL CENTER - SCION HEALTH
02.2014 - Current
CERTIFIED MEDICAL ASSISTANT
UW HEALTH MEDICAL FOUNDATION
11.2004 - 10.2013
CERTIFICATION - Medical Assistant
MATC MADISON
ASSOCIATE DEGREE - Business Mid Management
MATC MADISON
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