Kristin Summers
Houston,TX
Summary
Motivated and enthusiastic about to expand my knowledge in the Mortgage/Financial industry while facilitating company growth. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Licensing Specialist
New American Funding, LLC
Tustin, CA
03.2023 - 01.2024
- Communicate directly with the states for mortgage loan originator licensing approvals and/or transfers
- Manage mortgage loan originator license application process for mortgage loan originators
- Communicate with various internal departments regarding new license approvals (or terminations) for mortgage loan originators as they appear in NMLS (or otherwise)
- Verify document authenticity to facilitate mortgage loan originator license applications
- Communicate regularly with various internal departments, mortgage loan originators, branch managers, and regional vice presidents regarding their licensing
- Monitor NMLS notifications and license deficiencies
- Distribute license approval emails as mortgage loan originator license applications become approved
- Follow up with state regulators regarding mortgage loan originator deficiencies
- Review education and testing requirements for individuals applying for a mortgage loan originator license, as well as current mortgage loan originators applying for an additional license
- Submit education orders and test enrollments for individuals applying for a new license or an additional license
- Submit state-specific background checks for new mortgage loan originator license applications, if applicable
- Notify appropriate departments when a mortgage loan originator license is terminated in NMLS
- Notify appropriate departments when mortgage loan originator removes their NMLS company relationship
- Stay abreast of updated state licensing requirements for mortgage loan originator.
Senior Licensing Specialist
Evergreen Home Loans
Bellevue, WA
03.2022 - 07.2022
- Communicate directly with the states for mortgage loan originator and branch license approvals and/or transfers
- Manage license application process for mortgage loan originators and branches
- Manage license application process for applicable city and/or county business licenses
- Communicate with various internal departments regarding new licenses approvals (or terminations) for mortgage loan originators and branches as they appear in the NMLS system (or otherwise)
- Verify document authenticity to process license applications
- Communicate regularly with various internal departments, mortgage loan originators, branch managers, regional vice presidents, and executives
- Monitor NMLS notifications and license deficiencies, following up with the states regarding mortgage loan originators, branch, and company deficiencies
- Review education and testing requirements for individuals applying for a mortgage loan originator license, as well as current mortgage loan originators
- Assist in submitting Pre-License Education orders and test enrollments for individuals applying for a new license or an additional license
- Assist in submitting Continuing Education orders to facilitate with license renewals for individuals holding a license.
Licensing Specialist
Envoy Mortgage
Houston, TX
10.2016 - 03.2022
- Examine documents and assure adherence to state law procedures
- Receive and submitted payments for fees and fines, accurately tracking amounts and updating computer systems
- Verify document authenticity to facilitate license applications
- Provide training support to new hires
- Stay abreast of changing state license requirements for mortgage loan originators and branches
- Scan and file all documentation received or sent to the state or counties in the general course of business
- Special projects and other duties assigned
- Attend onboarding meetings with various departments
- Attend and host New Branch Manager Orientation meetings
- Review NMLS Dashboard for any new deficiencies that need to be addressed
- Complete the quarterly Mortgage Call Report
- Complete the annual New York Cybersecurity filings for mortgage loan originators
- Complete the annual California RMLA Report
- Complete the quarterly New York mortgage loan originator employment status report
- Complete the Surety Bond Certificates for all New York mortgage loan originators and terminated mortgage loan originators (if applicable)
- Complete the following monthly reports: Monthly Report of Significant Changes and New Hampshire Monthly Report of Litigation and NMLS Disclosures
- Complete annual license renewals for applicable city and/or county business licenses
- Facilitate annual Continuing Education for mortgage loan originators and applicable executives
- Facilitate annual license renewals for mortgage loan originators, branches, and applicable executives.
Customer Service Support Specialist
Selene Finance, LP
Houston, TX
06.2014 - 04.2016
- Prepare and mail Forbearance Agreements, Loan Modifications, and HUD Partial Claims
- Prepare and mail financial packages and other ad hoc letters to customers
- Process ACH forms
- Process requests for Reinstatement Quotes and Payoff Quotes
- Update and maintain accurate status for loans in the Mod Pipeline for Selene and Private Label clients
- Process payment applications, reversals, waiving of fee requests, etc
- As required in the medication of post-closing process
- Organize and develop, or obtain, training procedure manuals, guides, and course materials such as handouts and visual materials
- Evaluate training material prepared by instructors, such as outlines, text, or handouts
- Attend meetings or seminars to obtain information for use in training programs or to inform management of training program status.
Receptionist
Green Bank
TX
03.2014 - 05.2014
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
- Greet persons entering establishment, determine nature and purpose of visit, direct and/or escort to desired destination if possible
- Transmit documents to customers using computer, mail, or facsimile machine
- File and maintain records
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries
- Schedule appointments, maintain, and update appointment calendars
- Keep a current and up-to-date record of staff members' whereabouts and availability
- Take orders for merchandise or materials and send to proper departments to be filled.
Compliance Assistant
Green Bank
Houston, TX
07.2013 - 02.2014
- Prepare withdrawn/denial letters and send to affected borrowers
- Review HUD's and closing documents to ensure they conform to regulatory standards
- Complete weekly and bi-weekly SDN and 314(A) lists
- Review loan documents prior to closing for compliance with federal regulations including RESPA, TILA, HOEPA, & HMDA
- Ensure the correct documents are on files prior to closing the loan
- Upload any documents needed for the loan to close
- Send licensing and other federal documents by FedEx.
COMPLIANCE PROCESSOR
1st Alliance Lending, LLC
EAST HARTFORD, CT
12.2012 - 06.2013
- Review and analyze new, proposed, or revised laws, regulations, policies, and procedures to interpret their meaning and determine their impact
- Complete HMDA action screens in the LOS system for denied or withdrawn applications
- Review closing documents to ensure conformity to regulatory standards including RESPA, TILA, HOEDA, and HMDA.
Education
AllRegs -
AllRegs
10.2013
Microsoft Specialist -
Microsoft
09.2013
High School Diploma -
Channelview High School
06.2009
Skills
- Excel 2016
- Excel Windows
- Microsoft Outlook
- Access 2016
- Word
- Phaseware
- Encompass
- BytePro LOS
- SimpleNexus
- MortgageBot
- CloudVirga (EnGen)
- UPS
- FedEx
- Bankerview
- Data Entry
- Document Review
- Data Verification
- Database Updates
- Problem-Solving Abilities
- Customer Service
- Records Management
References
Available on Request
Affiliations
- Volunteer Work
Timeline
Licensing Specialist
New American Funding, LLC
03.2023 - 01.2024
Senior Licensing Specialist
Evergreen Home Loans
03.2022 - 07.2022
Licensing Specialist
Envoy Mortgage
10.2016 - 03.2022
Customer Service Support Specialist
Selene Finance, LP
06.2014 - 04.2016
Receptionist
Green Bank
03.2014 - 05.2014
Compliance Assistant
Green Bank
07.2013 - 02.2014
COMPLIANCE PROCESSOR
1st Alliance Lending, LLC
12.2012 - 06.2013
AllRegs -
AllRegs
Microsoft Specialist -
Microsoft
High School Diploma -
Channelview High School
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