Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristin Thompson

Kinder,Louisiana

Summary

Dynamic Assistant Manager with a proven track record at KARAM’s Properties, excelling in customer service and team leadership. Enhanced customer satisfaction through effective problem-solving and decision-making. Recognized for fostering positive relationships and driving repeat business, while maintaining operational excellence and a balanced cash drawer.

Overview

19
19
years of professional experience

Work History

Assistant Manager

KARAM’s Properties
08.2019 - 08.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Assistant Manager

Allen Parish Library
03.2016 - 08.2019
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Cashier

Coushatta Family Pharmacy
05.2006 - 04.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Basic

Oberlin High School
Oberlin, LA
05.1990

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Customer relations
  • Problem-solving

Timeline

Assistant Manager

KARAM’s Properties
08.2019 - 08.2025

Assistant Manager

Allen Parish Library
03.2016 - 08.2019

Cashier

Coushatta Family Pharmacy
05.2006 - 04.2016

Basic

Oberlin High School

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