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Kristin Thompson
Sugar Hill,GA
Work Preference
Summary
To leverage my Project Management and Business Analytical skills to meet the needs and exceed client expectations. Work at a company where I can grow my Project Management and technical skills concentrating in AI.
Summary:
Project management professional with track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction.
Overview
1
1
Certification
Work History
Project Manager II Wealth & Retirement
FIS
- Worked with cross-functional teams, including development, testing, vendors, business and technical analysts.
- Responsible for creating the On-Boarding documentation and on-boarding new team members and making sure they are set up with the necessary accesses, the appropriate software and training materials.
- Created and ensured the maintenance of the Project Plan, Resource Plan, Forecast, Internal and External Status Reports.
- Created and maintained Risk, Issues and Action Items Reports.
- Updated program financial tracking documents with accurate data; budget, actuals, forecast to complete, forecast at completion.
- Scheduled, led and attended project team meetings to validate and document key decisions.
- Created and maintained document repository for multiple projects.
Project Manager Development
FIS
Norcross, GA
- Ensured that projects met all FIS Standard Processes and Procedures.
- Guaranteed compliance issues were immediately corrected.
- Responsible for creating and maintaining the Project Definition Report which contained the Scope, Configurations Management Plan, Test Plan and Communication Plan.
- Assured Project artefacts were completed in a timely manner and adhered to the self-compliance checklist.
- Completed planning project documentation including work order forms, Risk Analysis reports and Project Scope Documents. Reconciled any non-compliances and archiving project documentation on the appropriate project repository.
- Ensured each project had an established and approved matrix defining project responsibilities.
- Adhered to the dates defined in the Project Definition Report.
- Ensured schedules are baselined, progressed and appropriate FISSP task codes assigned using Planview and Microsoft Project.
- Ensure that dependency networks were established throughout the project schedule and that resources were levelled after each Project Schedule Progression.
- Reconciled project hours on a weekly basis, provided financial analysis and reports to stakeholders.
- Ensured change controls were submitted, approved and communicated via the Change Management Procedures.
- Complete and submit project forecasts to Delivery Assurance program manager monthly within 4% accuracy and based on deadlines set by DA Manager.
- Mitigate risk and issues that impede meeting the baseline delivery date.
- Created ad hoc project reports for analysis and for stakeholders using Planview.
- Created Job Aids for Project Management tools for Planview, SharePoint and Jira.
- Created the Test Plan for the upgrade to Planview 10 and 11. Tested Planview 11 for conversion from Planview 10 and upgrade from Planview 7 to Planview 10.
Assistant Project Manager International
FIS
- Served as Assistant Project Manager on the Banco de Credito Project in Lima, Peru.
- Provided onsite Project Management consulting services for Systematics suite upgrade and conversion projects in Lima, Peru for Banco de Credito.
- Consulted with client on Project Management policies and procedures to help them set up a Project Management Office in Lima, Peru.
- Trained client employees in Project Management for the Banco de Credito Project in Lima, Peru.
- Provided Project Management start up services for the Bank of China in Shenzhen, China.
- Trained client employees and assisted in created Project Management policies, procedures and templates for the Bank of China in Shenzhen, China.
- Created policies, procedures and templates for the International PMO.
Senior Business Analyst
Alltel Information Services
Little Rock, AR
- Served as Project Management subject matter expert.
- Served as Functional Test Lead for the telecom customer application.
- Created project schedules and communicated project status to stakeholders on a weekly basis.
- Served as Web Hosting Project Manager two clients of Alltel Information Services.
- Procured equipment for the Web Hosting projects.
- Managed the Web Hosting Project move of AIS’s Hosting Facility from Little Rock to Atlanta.
- Participated in initial business requirement gathering discussions.
- Created test plans, automated and manual test scripts.
- Executed test scripts.
- Researched, tested and analyzed the testing data base.
- Provided onsite support and training.
- Provided training and mentoring to Business Analysts.
- Mapped data from one telecom system to a new telecom system.
- Provided onsite support and training for several markets as well as post production support up to operations turn over.
- Created ad hoc reports to ensure data being converted was accurate.
- Created test scripts, tested and supervised testing efforts.
Education
BA - Communications
Augusta State University
Skills
- Project management
- Project planning and development
- Project scheduling
- Team collaboration
- Project tracking
- Functional & business requirements
- Team collaboration
- Client relations
- Stakeholder communications
- Budgeting and forecasting
- Risk management
- Scope management
- Agile methodology
- Software development lifecycle
- Requirements gathering
- Change control processes
- Verbal and written communication
- Deliverable tracking
- Vendor management
- Milestone tracking
- Coaching and mentoring
- Project closure
- Presentations
- Processes and procedures
Certification
- PMP - Project Management Professional
- Masters Certificate in Project Management - George Washington University
APPLICATIONS
Microsoft Office Suite - Word, Excel, PowerPoint, Access, Visio, MS Project, Outlook, Teams, Web-Ex, Planview, SharePoint, Jira / Confluence, Star Team, Workday, Service Now, Test Manager, Peoplesoft, Kronos, JD Edwards
Timeline
Project Manager II Wealth & Retirement
FIS
Project Manager Development
FIS
Assistant Project Manager International
FIS
Senior Business Analyst
Alltel Information Services
BA - Communications
Augusta State University