Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristin Turner

Hamilton,OH

Summary

Proven track record in enhancing patient care and streamlining operations at Bonomo Periodontics, leveraging skills in HIPAA Compliance and patient care coordination. Demonstrated ability to increase case acceptance rates and improve patient retention through effective communication and meticulous treatment planning. Excelled in a team-oriented environment, significantly contributing to a positive and productive workplace. Organized and dedicated treatment coordinator, providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

17
17
years of professional experience

Work History

Dental Treatment Coordinator

Bonomo Periodontics
09.2022 - Current
  • Collaborated closely with dentists to develop customized treatment plans tailored specifically to each individual''s needs.
  • Enhanced patient satisfaction by effectively managing treatment plans and addressing concerns.
  • Improved patient retention by providing excellent customer service and establishing rapport with clients.
  • Assisted dentists in delivering optimal care through thorough documentation of patient histories and treatment progress.
  • Collaborated with insurance providers to ensure prompt claim processing for patients, resulting in improved cash flow for the practice.
  • Streamlined dental office operations through efficient scheduling and coordinating appointments.
  • Increased case acceptance rates by presenting comprehensive treatment options and financial arrangements to patients.

Surgical Dental Assistant

Harris Periodontics
03.2019 - 09.2022
  • Assisted in complex surgical procedures, showcasing strong dexterity and knowledge of dental anatomy.
  • Maintained detailed records regarding treatment plans, progress notes, and consent forms to ensure continuity of care across visits.
  • Ensured optimal patient safety through vigilant monitoring during surgeries and timely assistance to the surgeon.
  • Upheld strict compliance with infection control protocols, ensuring a clean and safe environment for patients and staff alike.
  • Aided in precise diagnosis by efficiently performing diagnostic imaging tasks such as x-rays and impressions.
  • Promoted a positive clinic environment with exceptional customer service skills when interacting with patients and families.
  • Delivered compassionate post-operative care, addressing concerns promptly and offering support throughout the healing process.
  • Actively contributed to a positive and productive work environment by fostering strong relationships with colleagues and promoting teamwork.
  • Facilitated sterile environment, preparing operating rooms for surgery, which contributed to lower infection rates.
  • Established compassionate communication style, which increased patients' trust and comfort levels with surgical team.
  • Engaged in continuous professional development, staying abreast of latest surgical dental assistant practices and technologies.

Lead Surgical Dental Assistant

Thatcher and Boudreau Inc.
05.2012 - 04.2019
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
  • Assisted in emergency dental procedures, providing critical support in high-pressure situations.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Dental Assistant

Testerman Dental
03.2007 - 06.2011
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Educated patients on proper oral hygiene techniques, promoting long-term dental health.
  • Collaborated with the dental team to develop customized treatment plans for individual patients.
  • Streamlined appointment scheduling, reducing wait times and enhancing patient satisfaction.
  • Collaborated with dental team to develop treatment plans, ensuring patient needs were met comprehensively.
  • Contributed to clinic's reputation for excellence by consistently receiving positive patient feedback.
  • Participated in community outreach programs, educating public on importance of dental health.

Education

Vocational Certification - Dental Assisting And Dental Radiology

Southwest Ohio Dental Assisting School
Lebanon, OH
12.2006

High School Diploma -

New Miami High School
Hamilton, OH
05.2000

Skills

  • HIPAA Compliance
  • Office Administration
  • Phone Etiquette
  • Insurance Verification
  • Treatment Planning
  • Patient Care Coordination
  • Case Presentation
  • Financial arrangements
  • Excellent multitasking capability
  • Punctual and Reliable
  • Accounts Receivable
  • Patient documentation

Timeline

Dental Treatment Coordinator

Bonomo Periodontics
09.2022 - Current

Surgical Dental Assistant

Harris Periodontics
03.2019 - 09.2022

Lead Surgical Dental Assistant

Thatcher and Boudreau Inc.
05.2012 - 04.2019

Dental Assistant

Testerman Dental
03.2007 - 06.2011

Vocational Certification - Dental Assisting And Dental Radiology

Southwest Ohio Dental Assisting School

High School Diploma -

New Miami High School

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Kristin Turner