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KRISTIN T VOGHELL
Sharpsburg,GA
Summary
Results-driven healthcare sales executive with over 15 years of experience in account management and business growth within the pharmaceutical sector. Nationally certified by NAPRS, specializing in building strong partnerships with physicians and delivering patient-focused solutions across specialty physician offices, infusion services, and complex hospital systems. Proven track record of exceeding sales goals, combined with exceptional customer engagement and relationship-building skills that foster enthusiasm and support for various initiatives. Proficient in Microsoft Office Suite, Salesforce, Spotio, and Concur, with a passion for connecting and collaborating to drive innovation in healthcare sales.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Senior Account Sales Manager
Palmetto Infusion
01.2024 - Current
- Mission driven to help patients with rare, chronic and complex conditions
- Generated a pipeline of referrals within a brand new territory averaging an intake of 25 new patients monthly
- Leading accounts include Piedmont Rheumatology, Atlanta Neuro Institute, Emory and Northside Health System (Laureate Group) to name a few.
- Provided on-time and accurate sales reporting and sales forecasting to achieve established KPIs
- Represented infusion, injection and home therapy and specialty pharmacy
- Well versed in insurance approval process and lingo
- Fostered relationships with key stakeholders to identify growth opportunities and drive sales initiatives.
- Developed strategic account plans to enhance client engagement and satisfaction.
- Analyzed market trends and competitor activities to refine sales strategies and positioning.
Executive Senior Hospice Consultant and Marketing Manager – New Startup
Georgia Hospice Care / New Georgia Startup
10.2022 - 12.2023
- Coordinated hospital discharges to hospice weekly from both Piedmont Newnan Hospital and WellStar Lagrange
- Coordinated 6-8 referrals monthly with Cancer CTCA
- Managed patient expectations, choices and comfort prior to admission
- Strong medical ethic and sense of urgency
- Oversaw development and implementation of strategic care programs to enhance patient satisfaction.
- Led cross-functional teams to improve operational workflows, ensuring compliance with healthcare regulations.
- Directed training initiatives for staff, fostering a culture of continuous improvement in patient care practices.
- Collaborated with stakeholders to assess community needs and align services with organizational goals.
Executive Hospice Care Consultant/Promoted after 6 months.
Kindred/ Gentiva Hospice
01.2022 - 10.2022
- Averaged 14 monthly hospice referrals over 9 months. (Industry average for beginner is 4-6)
- 35 Referral Sources including 5 Assisted Living/Memory Care. Specialized in unique experiences like Dementia Training, Quilts of Valor Foundation, Wheelchair car washes with Cub Scouts of America, and patient daily engagement activities for Memory C
- Implemented quality improvement programs, resulting in elevated patient satisfaction scores and compliance with regulatory standards.
- Mentored leadership team in developing robust training protocols for staff, fostering a culture of continuous learning and excellence.
Sales Representative/ Business Development Respiratory and Durable Medical Equipment
LinCare
06.2014 - 01.2022
- 2021 National Sales ranking 28 out of 877
- 2017- sales percent to goal 131%. TOP 200 Sales Reps out of approx. 2400.
- Winner 2016-7 Georgia Florida March Madness Sales Competition, 2016 - 128% sales to goal
- Winner of 2015 LinCare Georgia Sales Rep of the Year , 2015 - 181 % sales to goal
- Well-versed in Medicare, Medicaid and private insurance billing
- Established and maintained relationships with more than 300 referral sources in the medical community on south side of Atlanta- 7 Hospitals, Pulmonology, Cardiology, Oncology, Primary Care and Family Practice
- Conducted in-services educating physician offices and hospitals in the use, application and ordering of equipment, with an emphasis on Medicare.
- Doubled oxygen monthly goals within 3 months of hire date
- Skilled in upselling current business, customer service, follow through and building relationships
- Trained new sales reps in LinCare daily agenda, Sales Force and Concur
Realtor (Southern Crescent and Surrounding Area)
Metromax/Prudential Georgia Realty/ Bush Realty/ and Harry Norman Realtors Peachtree City
01.2006 - Current
- Listed, Marketed and Sold 25+ homes in tough real estate market in 2009, 2010 and 2011
- Among top 20 sales teams for Prudential Georgia Realty in all of Atlanta
- Relocation Certified for Buyers and Sellers, Member Coweta Board of Realtors- worked with high level executive relocation for Delta Airlines, Coca Cola, IBM, Pfizer, Panasonic, NCR, etc.
- Guided clients through property purchases and sales, ensuring thorough understanding of market trends.
- Developed marketing strategies to promote listings across multiple platforms, enhancing visibility.
Public Relations and Marketing Director
John Wieland Homes and Neighborhoods
04.1998 - 08.2006
- Responsible for Monthly Company Newsletters, 4 annual Trade Partner Newsletters in both English and Spanish and Monthly Buzz to team members
- Scripted and edited approximately 12-20 releases monthly; Wrote, published and executed company safety and crisis plans; Scripted, edited and produced dozens of company videos
- Traveled to 5 Southeast Cities for Company Promotion and Media
- Marketing and Promoted 14 sister companies across the southeast.
- Planned and executed all company Public Relations Events and John Wieland personal appearances including Habitat for Humanity, Zoo Atlanta, Jars of Clay, Atlanta Womens Shelters across Atlanta, Various National Award Ceremonies for John Wieland etc.
- Responsible for all Realtor Relations activities including budgeting and executing Wieland Bonus Club, Email Campaigns, Direct Mail, Advertising, Press Releases, Website Content
- Analyzed results and gift program incentives for Wieland Bonus Club (10000+ Realtors across 5 major southeastern cities. The goal was to increase multiple sellers among loyal Realtor Community through recognition and gifting programs which included incrementally higher cash bonuses for each sale and the distribution of quarterly gifts.
Education
B.S. - Marketing
UNIVERSITY OF ALABAMA
Tuscaloosa, AL01.1990
Skills
- Engaging sales presentations
- Client support education
- Performance evaluation
- CRM software proficiency
- Sales team development
- Effective verbal communication
- Cultivating strong partnerships
Certification
NAPRS Certified PHARMA SALES REP Certificate 60-9252014
Interests
Timeline
Senior Account Sales Manager
Palmetto Infusion
01.2024 - Current
Executive Senior Hospice Consultant and Marketing Manager – New Startup
Georgia Hospice Care / New Georgia Startup
10.2022 - 12.2023
Executive Hospice Care Consultant/Promoted after 6 months.
Kindred/ Gentiva Hospice
01.2022 - 10.2022
Sales Representative/ Business Development Respiratory and Durable Medical Equipment
LinCare
06.2014 - 01.2022
Realtor (Southern Crescent and Surrounding Area)
Metromax/Prudential Georgia Realty/ Bush Realty/ and Harry Norman Realtors Peachtree City
01.2006 - Current
Public Relations and Marketing Director
John Wieland Homes and Neighborhoods
04.1998 - 08.2006
B.S. - Marketing
UNIVERSITY OF ALABAMA
OTHER
Avid Competitive Tennis Player, Team Captain for USTA and ALTA Business Women, Jr USTA Volunteer Coordinator for 350+ Southern Crescent Youth, Quilts of Valor Volunteer