Kristin Villa
Awendaw
Summary
Adept at fostering robust customer relationships and spearheading financial strategies, I significantly enhanced Ziggy's Villa's market position. My blend of financial reporting acumen and entrepreneurial drive, coupled with a talent for relationship building, propelled business growth and operational excellence. My leadership not only optimized financial outcomes but also ensured compliance and customer satisfaction.
Overview
19
19
years of professional experience
Work History
Pet Services Business Owner
Ziggy's Villa
06.2013 - 12.2023
- Established strong customer relationships through excellent communication and attentive service for grooming and boarding divisions.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
- Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
Accounting Manager
Wild Dunes Community Association
02.2008 - 04.2011
- Managed journal entries, collection efforts, and reconciliations.
- Managed banking reconciliations and monthly balance sheet statements.
- Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
- Generated monthly and quarterly financial statements for executive review.
- Reduced discrepancies in financial data with thorough account reconciliations and adjustments.
- Monitored budget allocation and expenditures to enforce compliance with company policies.
- Analyzed and reported on financial data to support business decisions.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
Capital Asset Accountant
Town Of Mount Pleasant
09.2004 - 04.2007
- Maintained detailed records of capital assets such as infrastructure and machinery, including acquisition costs, location, description, serial numbers, and condition.
- Calculated and recorded depreciation expense for each capital asset based on its useful life and depreciation method.
- Collaborated with various departments to extract data for analyzing cost structures of capital assets.
- Regularly reconciled the physical inventory of capital assets with the accounting records to identify discrepancies.
- Analyzed potential capital expenditures to determine if they should be capitalized or expensed.
- Accounted for the disposal of capital assets when sold, retired, or scrapped, recording gains and/or losses.
Education
BBA - Finance
Kent State University
Kent, OHMBA - Finance
Charleston Southern University
Charleston, SCSkills
- Customer service
- Attention to detail
- Financial reporting
- Entrepreneurial personality
- Issue resolution
- Relationship building
- Business planning
- New business development
- Spreadsheet proficiency
- Team collaboration and leadership
- Customer relations
- Interpersonal relations
- Business marketing
Accomplishments
My business was consistently voted The Best of Mount Pleasant, by Mount Pleasant Magazine from 2016 through 2023. Votes were collected by individuals within the local community.
Timeline
Pet Services Business Owner
Ziggy's Villa
06.2013 - 12.2023
Accounting Manager
Wild Dunes Community Association
02.2008 - 04.2011
Capital Asset Accountant
Town Of Mount Pleasant
09.2004 - 04.2007
BBA - Finance
Kent State University
MBA - Finance
Charleston Southern University
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