Overview
Summary
Work History
Education
Skills
Sponsorship Required
Timeline
OfficeManager
Kristin White

Kristin White

Pittsburgh,PA

Overview

18
18
years of professional experience

Summary

Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.

Resourceful Office Manager with many years of experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration, and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres.

Adaptable Office Manager with distinguished skills in budgeting, data entry and communications. Offers expert abilities in streamlining offices for improved functionality and productivity. Quick to support visitors and staff with diverse needs.

Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.

Skilled Office Manager with comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in managing diverse teams. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure.

Talented professional proven successful in leading administrative team members in high-volume settings. Knowledgeable about regulations, managing files, and producing professional correspondence for diverse needs. Articulate communicator with strong attention to detail and superior work ethic.

Skilled professional knowledgeable about monitoring metrics and maximizing team success in fast-paced settings. Performance- and quality-driven with several years of experience. Natural leadership talent with motivational approach.

Seasoned supervisor in office and administrative support with a solid background in overseeing daily operations and enhancing workflow efficiency. Skilled in team leadership, process optimization, and conflict resolution, ensuring smooth operational flow and staff productivity. Demonstrated ability to implement effective policies that significantly improve organizational procedures. Committed to fostering professional growth within teams while maintaining high levels of accuracy and compliance.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Work History

Office Manager

Engine Express
Glenshaw, USA
04.2020 - 05.2024
  • Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence.
  • Developed and implemented efficient filing systems to improve document organization.
  • Managed the office budget, tracking expenses and identifying areas for cost-saving measures.
  • Provided training to new employees on company policies/procedures as well as proper use of office equipment/software tools.
  • Maintained confidential employee records, ensuring compliance with privacy regulations.

Office Manager

A1BROKERS
Robinson Township, USA
02.2013 - 09.2020
  • Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence.
  • Developed and implemented efficient filing systems to improve document organization and retrieval.
  • Implemented new software systems for project management, resulting in improved team collaboration and productivity.
  • Maintained confidential employee records, ensuring compliance with privacy regulations.
  • Prepared reports on office expenses, budget variances, and operational performance for senior management review.
  • Provided training to new employees on company policies/procedures as well as proper use of office equipment/software tools.
  • Led a team of administrative staff members in achieving departmental goals through effective delegation of tasks.
  • Developed and implemented employee recognition programs to boost morale and increase employee engagement.
  • Managed the office budget, tracking expenses and identifying areas for cost-saving measures.
  • Coordinated logistics for company events, including venue selection, catering arrangements, and guest accommodations.
  • Instituted regular staff meetings to enhance communication flow across departments improving interdepartmental collaboration.
  • Conducted regular audits of office procedures ensuring compliance with industry regulations.
  • Improved customer service levels by implementing standardized response protocols resulting in an XX% decrease in average resolution time.
  • Collaborated with HR department to ensure compliance with employment laws/regulations and maintain accurate personnel records.
  • Improved customer satisfaction ratings by implementing a feedback system that resulted in an increase of XX% positive reviews.

Server

KING'S FAMILY RESTAURANT
Imperial, USA
03.2008 - 02.2013
  • Managed a team of XX servers, providing guidance and support to ensure exceptional customer service.
  • Implemented new training program for servers, resulting in improved product knowledge and upselling techniques.
  • Collaborated with kitchen staff to ensure timely delivery of food orders and maintain high levels of customer satisfaction.
  • Developed and maintained relationships with regular customers, resulting in increased repeat business by XX%.
  • Resolved customer complaints promptly and effectively, ensuring a positive dining experience for all patrons.
  • Mentored new servers on best practices for delivering excellent service while maintaining efficiency during busy shifts.
  • Demonstrated strong leadership skills by overseeing daily operations of the restaurant during absence of management team.
  • Cultivated a positive work environment through effective communication, teamwork, and recognition programs.
  • Trained staff on proper handling of cash transactions to minimize errors or discrepancies at end-of-shift reconciliation process.
  • Achieved consistently high scores on secret shopper evaluations by ensuring adherence to company standards for service excellence.

Night Supervisor

All Star Express
Oakdale, USA
04.2006 - 03.2008
  • Assisted the night manager in overseeing daily operations and ensuring smooth functioning of the establishment.
  • Collaborated with the night manager to develop and implement training programs for new hires, ensuring consistent service standards.
  • Monitored inventory levels regularly, coordinating with suppliers to maintain adequate stock levels while minimizing waste.
  • Handled customer inquiries and complaints promptly and professionally, resolving issues to ensure high customer satisfaction rates.
  • Performed cash handling duties accurately, including opening/closing registers, reconciling cash drawers, and preparing deposits.
  • Conducted regular inspections of facilities to identify maintenance needs or safety hazards; reported findings to management for prompt resolution.
  • Maintained cleanliness standards throughout the establishment by overseeing cleaning schedules and conducting regular inspections.

Education

Some college - Social Work

University of Arkansas
Remote

LPN Nursing - Licensed Practical Nursing

Connelley Technical College
Pittsburgh, PA
12.2006 - 12.2007

Nail Technology & Design - Cosmetology & Nail Technology & Design

Pittsburgh Beauty Academy
Pittsburgh, PA
10.1993 - 12.1994

None - Office Administation

Pittsburgh Technical Institute
Pittsburgh, PA
05.2001 -

Skills

  • Human Resources
  • Document Management
  • Office Management
  • Team Management
  • Upselling
  • Bookkeeping
  • Social Work
  • Recruiting
  • Budgeting
  • Project Management
  • Presentation Skills
  • Facilities Maintenance
  • Document Management Systems
  • QuickBooks
  • Accounts Payable
  • Microsoft SharePoint
  • Management
  • Personal Assistant Experience
  • Negotiation
  • Employee Orientation
  • Microsoft Powerpoint
  • Financial Report Writing
  • Research
  • Microsoft Outlook
  • Logistics
  • Administrative Experience
  • Customer service
  • Office administration
  • Employee training
  • Documentation control
  • Time management
  • Conflict resolution
  • Team collaboration
  • Training and coaching
  • Performance improvement
  • Team bonding
  • Billing
  • Supply management
  • Documentation and control
  • Documentation expertise
  • Workflow optimization
  • Staff hiring
  • Mail handling
  • Strategic planning
  • Relationship building
  • Organizational skills
  • Administrative support
  • Credit and collections
  • Data entry
  • Regulatory compliance
  • Employee supervision
  • Policy development
  • Business administration
  • Workforce management
  • Scheduling
  • Proposal writing
  • Human resources
  • Customer relations
  • Clear oral/written communication
  • Report preparation
  • Office management
  • Data retrieval systems
  • Clerical support
  • Meeting planning
  • Inventory control
  • Team supervision

Sponsorship Required

True

Timeline

Office Manager

Engine Express
04.2020 - 05.2024

Office Manager

A1BROKERS
02.2013 - 09.2020

Server

KING'S FAMILY RESTAURANT
03.2008 - 02.2013

LPN Nursing - Licensed Practical Nursing

Connelley Technical College
12.2006 - 12.2007

Night Supervisor

All Star Express
04.2006 - 03.2008

None - Office Administation

Pittsburgh Technical Institute
05.2001 -

Nail Technology & Design - Cosmetology & Nail Technology & Design

Pittsburgh Beauty Academy
10.1993 - 12.1994

Some college - Social Work

University of Arkansas
Kristin White