Kristin Wilhelm
Union
Summary
Dynamic and adaptable professional with a proven track record of enhancing productivity and client or customer satisfaction. Excelled in roles requiring excellent communication and problem-solving skills, significantly improving team efficiency. Expert in nutrition planning and maintaining high safety standards, I bring a blend of hard and soft skills to drive positive outcomes and foster inclusive environments.
Adept at driving operational excellence, I leveraged teamwork and collaboration. My proactive approach and adaptability have consistently resulted in measurable achievements and positive impacts across various roles.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Floater Journeyman
Safeway
11.2022 - Current
- Consistently met tight deadlines through effective time management and prioritization of tasks.
- Assisted in training new hires on proper procedures, helping them acclimate quickly to their roles within the facility.
- Adapted quickly to various job roles within the facility, increasing overall productivity and efficiency levels.
- Established rapport with regular customers to generate repeat business and maintain high levels of client satisfaction.
- Demonstrated exceptional multitasking skills by attending to multiple customers concurrently while maintaining professionalism.
Department Manager - Team Lead
Walmart
07.2020 - 11.2022
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Established clear performance expectations for staff members which led to increased accountability.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
Supervisor
Dairy Queen
04.2021 - 05.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
Merchandising Specialist
American Greetings
07.2020 - 11.2020
- Implemented planogram updates, ensuring products were displayed according to company guidelines for maximum exposure.
- Arranged merchandise in alignment with store planogram.
- Reduced shrinkage rates by conducting thorough inventory checks and addressing discrepancies promptly.
- Assembled quarter and full-size point of purchase promotional displays.
Deli Supervisor - Utility
A&B Enterprises
04.2019 - 05.2020
- Reduced food waste by implementing proper portion control, storage, and rotation practices.
- Adhered to all safety standards when using slicers, knives, fryers, ovens, or other potentially hazardous equipment within the deli area.
- Streamlined deli operations for increased efficiency and productivity with effective scheduling and delegation of tasks.
- Assisted in hiring process for new employees within the deli department, conducting interviews and evaluating candidates based on skills and fit with company culture.
Dinner Hostess - Memory Care Aid
Wildflower Lodge
02.2019 - 07.2019
- Consistently met tight deadlines through effective time management and prioritization of tasks.
- Adapted quickly to various job roles within the facility, increasing overall productivity and efficiency levels.
- Established rapport with regular customers to generate repeat business and maintain high levels of client satisfaction.
- Demonstrated exceptional multitasking skills by attending to multiple customers concurrently while maintaining professionalism.
Education
AAOT - Medical Sciences
Treasure Valley Community College
Ontario, ORCertificate - Business Management
University of Denver
Denver, CO09.2022
Skills
- Observation and Monitoring
- Patience and Tolerance
- Professionalism and Ethics
- Nutrition and Hygiene
- Cleaning and sanitizing
- Health and safety
- CPR training
- Records Management
- Meal coordination
- Nutrition planning
- Attention to Detail
- Time Management
- Problem-Solving
- Teamwork and Collaboration
- Caring and Responsible
- Excellent Communication
- Adaptability and Flexibility
- First aid knowledge
- Task Prioritization
- Observing and Monitoring Behavior
- Group leadership
- Food Preparation and Service
Certification
CPR First-Aid
HIPAA
Food Handler's
Timeline
Floater Journeyman
Safeway
11.2022 - Current
Supervisor
Dairy Queen
04.2021 - 05.2022
Department Manager - Team Lead
Walmart
07.2020 - 11.2022
Merchandising Specialist
American Greetings
07.2020 - 11.2020
Deli Supervisor - Utility
A&B Enterprises
04.2019 - 05.2020
Dinner Hostess - Memory Care Aid
Wildflower Lodge
02.2019 - 07.2019
AAOT - Medical Sciences
Treasure Valley Community College
Certificate - Business Management
University of Denver
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