Summary
Overview
Work History
Education
Skills
Timeline
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Kristin Williams

Lino Lakes,MN

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

20
20
years of professional experience

Work History

Office Manager

Advanced Medicine Alteratives, Ltd.
11.2003 - Current
  • Develop detailed plans based on broad guidance and direction.
  • Handle sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Recruit, interview, and hire employees to promote positive feedback and engagement.
  • Train personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Control resources and assets for department activities to comply with industry standards and government regulations.
  • Coordinate special projects and manage schedules.
  • Improve safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Maintain computer and physical filing systems.
  • Maintain professional demeanor by staying calm when addressing unhappy or displeased customers.
  • Maintain positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Contribute to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Develop and maintain successful relationships with vendors, suppliers and contractors.
  • Assist in recruitment process, conducting interviews and onboarding new employees to promote seamless integration.
  • Provide exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Self-motivated, with a strong sense of personal responsibility.
  • Learn and adapt quickly to new technology and software applications.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Works effectively in fast-paced environments.
  • Demonstrate respect, friendliness and willingness to help wherever needed.
  • Demonstrate strong organizational and time management skills while managing multiple projects.

Education

Associate of Applied Science - Healthcare Administrative Specialist

Alexandria Technical College
Alexandria, MN
11.2001

Associate of Applied Science - Business Communications

Anoka Ramsey Community College
Coon Rapids, MN
05.1991

Skills

  • Customer Service
  • Organizational Skills
  • Relationship Building
  • Excellent multi-tasking ability
  • Professional and Courteous
  • Scheduling Coordination
  • Customer Relationship Management
  • Work Planning and Prioritization
  • Computer Skills

Timeline

Office Manager

Advanced Medicine Alteratives, Ltd.
11.2003 - Current

Associate of Applied Science - Healthcare Administrative Specialist

Alexandria Technical College

Associate of Applied Science - Business Communications

Anoka Ramsey Community College
Kristin Williams