Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristin Williams

Warner Robins,GA

Summary

Dynamic professional with a diverse background in management, kitchen operations, customer service, sales, event coordinating, e-commerce, and communication. Proven ability to thrive in fast-paced environments, drive results, and deliver exceptional customer experiences. I am eager to leverage my multifaceted skill set to contribute effectively to your company.

Overview

16
16
years of professional experience

Work History

Food Truck Manager

The Mad Mexican
08.2024 - Current
  • -Oversaw daily operations of a high volume food truck, ensuring timely preparation, quality service, and customer satisfaction.
  • - Supervised and trained a of 3 employees, improving efficiency and reducing turnover by fostering a positive work environment.
  • - Developed and implemented streamlined prep and service procedures, reducing wait times by up to 30% during peak hours.
  • - Handled all cash, credit, and mobile payments, accurately balancing daily.
  • - Ensures full compliance with health, food safety, and sanitation regulations; passed all inspections with zero violations.
  • - Coordinated logistics.
  • - Resolved customer complaints professionally and quickly
  • - Analyzed sales reports and adjusted menu items and pricing to maximize profitability.

Restaurant Front of House Manager

WILD WING CAFE
10.2022 - 05.2024
  • -Overseeing daily operations of the front of house area, including staff scheduling, training, and supervision.
  • -Ensuring exceptional customer service standards are met and maintained.
  • -Managing reservations, seating arrangements, and guest inquiries to optimize dining experiences.
  • -Collaborating with the kitchen team to ensure timely and accurate food and beverage service.
  • -Handling customer complaints and resolving issues promptly and professionally.
  • -Implementing and enforcing restaurant policies and procedures, including health and safety regulations.
  • -Monitoring inventory levels and ordering products when needed.
  • -Conducting regular inspections of the front of house to ensure cleanliness and organization.
  • -Developing and implementing strategies to enhance sales, such as promotions and upselling techniques.
  • -Coordinating with other departments such as marketing and event planning, for special promotions or events.
  • -Analyzing performance metrics and implementing improvements to increase efficiency and profitability.

Chef Assistant

My Dinner Tonite
10.2021 - 09.2022
  • -ASSISTING THE HEAD CHEF IN FOOD AND COOKING ACCORDING TO RECIPES AND STANDARDS
  • -Preparing ingredients, such as chopping vegetables, portioning meats, and measuring spices
  • -Maintaining cleanliness and organization in the kitchen area, including washing dishes, sanitizing surfaces, and disposing of waste.
  • -Monitoring and maintaining inventory levels of food supplies and kitchen equipment
  • -Collaborating with the chef to develop new menu items or adapt existing recipes for online delivery.
  • -Packaging and labeling food items for delivery, ensuring they meet presentation and standard qualities.
  • -Assisting with administrative tasks, such as recording inventory levels and updating production logs.
  • -Providing support during peak hours of special events, including assembly and packaging of orders.

Catering Delivery Driver

IDELIVERTHAT
10.2021 - Current
  • ARRIVE AT RESTAURANT ON TIME, RECEIVE ORDER, BAG ORDER, PLACE IN VEHICLE EFFICIENTLY SO NOTHING SPILLS, DELIVER ORDER TO DESTINATION ON TIME, REMOVE, DELIVER, SET UP CATERING TABLES FOR OFFICE OR EVENT.

Owner/Operator

Amazon FBA
07.2018 - Current
  • - Inventory Management
  • - Order Fulfillment
  • - Quality control
  • - Compliance Adherence
  • - Performance Monitoring
  • - Inventory Replenishment
  • - Customer Service Support
  • - Problem Resolution
  • - Reporting and Documentation:
  • - Continuous Improvement

OWNER OPERATOR

JITTERBUG CREATIONZ
05.2015 - Current
  • -PRODUCT SOURCING AND SELECTION
  • - INVENTORY MANAGEMENT
  • - EVENT PLANNING AND SETUP
  • - SALES AND CUSTOMER ENGAGEMENT
  • - ONLINE STORE MANAGEMENT
  • - MARKETING AND PROMOTION:
  • - ORDER FULFILLMENT AND SHIPPING:
  • - FINANCIAL MANAGEMENT:
  • - NETWORKING AND COLLABORATION:

OWNER OPERATOR

PAPARAZZI JEWELERY
01.2014 - 01.2020
  • - Product Sourcing and Selection
  • - Inventory Management
  • - Sales Event Planning and Setup
  • - Customer Engagement and Sales- Online Sales Management
  • - Marketing and Promotion
  • - Order Processing and Fulfillmen
  • - Financial Management
  • - Training and Team Building
  • - Compliance and Regulations

HEAD WAIT

WILD WING CAFE
05.2010 - 12.2013
  • MANAGED 8 WAIT STAFF, DELEGATED DUTIES AND MANAGED ALL INTERACTIONS BETWEEN WAIT STAFF AND MANAGERS, MANAGED ALL MONEY TRANSACTIONS AND ALL CUSTOMERS, THRIVE UNDER PRESSURE. ABILITY TO MANAGE AND DIRECT STAFF IN THE PROPER DIRECTION AMID VERY HIGH STRESS LEVELS AND BUSY TIMES. EXCELLED UNDER HIGH PRESSURE, HAD OVER $3,000 IN SALES ALONE PER NIGHT AND STILL MAINTAINED PROPER OPENING/CLOSING DUTIES AND TRAINED STAFF

OWNER OPERATOR

PREMIER DESIGNS JEWELRY
05.2009 - 04.2010
  • - Product Selection and Inventory Management
  • - Sales Event Planning and Execution
  • - Customer Relationship Management
  • - Sales Generation and Goal Achievemeny.
  • - Online Sales and Social Media Marketing
  • - Training and Development
  • - Brand Promotion and Marketing
  • - Financial Management and Reporting
  • - Vendor and Supplier Relations

Education

ASSOCIATES IN APPLIED SCIENCE - HEALTHCARE INFORMATION TECHNOLOGY MANAGEMENT

OgeecheeTechnical College
Statesboro
12.2012

GRAPHIC DESIGN

Griffin Technical College
Griffin, GA
08.2006

Associate of Arts - POLITICAL SCIENCE

GORDON
Barnesville, GA
01.2005

AGBUSINESS

Abraham Baldwin Agricultural College
Tifton, GA
08.2003

Skills

  • Team management
  • Service excellence
  • Sales experience
  • Event planning
  • Stock management
  • : Familiarity with online retail platforms, including managing product listings, processing orders, and maintaining customer engagement online
  • Clear verbal communication
  • Effective problem resolution
  • Strong focus on accuracy
  • Quickly adjusting to change

Timeline

Food Truck Manager

The Mad Mexican
08.2024 - Current

Restaurant Front of House Manager

WILD WING CAFE
10.2022 - 05.2024

Chef Assistant

My Dinner Tonite
10.2021 - 09.2022

Catering Delivery Driver

IDELIVERTHAT
10.2021 - Current

Owner/Operator

Amazon FBA
07.2018 - Current

OWNER OPERATOR

JITTERBUG CREATIONZ
05.2015 - Current

OWNER OPERATOR

PAPARAZZI JEWELERY
01.2014 - 01.2020

HEAD WAIT

WILD WING CAFE
05.2010 - 12.2013

OWNER OPERATOR

PREMIER DESIGNS JEWELRY
05.2009 - 04.2010

ASSOCIATES IN APPLIED SCIENCE - HEALTHCARE INFORMATION TECHNOLOGY MANAGEMENT

OgeecheeTechnical College

GRAPHIC DESIGN

Griffin Technical College

Associate of Arts - POLITICAL SCIENCE

GORDON

AGBUSINESS

Abraham Baldwin Agricultural College

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Kristin Williams