Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristin Wilocki

Dyer,IN

Summary

Versatile and dynamic, with a proven track record at Walgreens for enhancing customer satisfaction through exceptional service and accurate transaction handling. Adept at multitasking and problem-solving, I bring a blend of strong organizational skills and a friendly demeanor, significantly contributing to team efficiency and a positive work environment.

Overview

26
26
years of professional experience

Work History

Stay at Home Mom

06.2002 - Current
Stay at Home Mom. Worked Part-time for a couple of years. Watched family members kids during that time.

Babysitter

Family
09.2013 - 08.2022
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.

Cashier

Walgreens
09.2015 - 02.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Front Desk Receptionist

Accurate Metallizing, Inc
11.1998 - 06.2002
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Completed all tasks in compliance with company policies and procedures.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Spearheaded office supply inventory management, reducing costs by identifying necessary items before depletion occurred.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Organized, maintained and updated information in computer databases.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.

Education

Secretarial Certificate - Sectretary

Tyler Secretarial School
Oak Lawn, IL
05.1997

High School Diploma -

St. Francis De Sales High School
Chicago, Il
06.1996

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking Abilities
  • Computer Skills
  • Calm Under Pressure
  • Active Listening
  • Organization and Time Management

Timeline

Cashier

Walgreens
09.2015 - 02.2017

Babysitter

Family
09.2013 - 08.2022

Stay at Home Mom

06.2002 - Current

Front Desk Receptionist

Accurate Metallizing, Inc
11.1998 - 06.2002

Secretarial Certificate - Sectretary

Tyler Secretarial School

High School Diploma -

St. Francis De Sales High School

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Kristin Wilocki