Kristin Worth
West Bend,WI
Summary
Dedicated and personable professional pursuing a bachelors of science degree in Business Administration with a minor in Human Resources. Strong skills in customer service, multitasking, and time management. Possesses a CPR and first aid certification.
Overview
11
11
years of professional experience
Work History
Lead Teacher
Willow Creek Child Care Center
Germantown, WI
12.2018 - Current
- Designed and delivered engaging lessons for 8-12 children that fostered social, emotional, and cognitive development.
- Documented care and developmental activities on individual daily records to ensure accurate reporting to parents.
- Supervised daily activities and meals for up to 8 children, ensuring their safety and well-being
- Collaborated with parents to discuss children's progress and address concerns.
- Maintained a clean and organized classroom environment to facilitate learning and creativity
- Conducted regular assessments of children's progress and adapted curriculum to meet their individual needs.
Resident Assistant
Hearthstone Memory Care
Whitewater, WI
12.2016 - 04.2017
- Observe residents’ conditions and report any significant changes to healthcare professionals.
- Administer medication as per the health chart provided by the healthcare professional.
- Develop positive and relational bonds with residents by engaging them in conversation.
- Assist residents with walking and moving in and out of bed.
- Clean rooms and other common areas around the facility.
- Cook and serve meals according to each resident’s nutritional needs.
Office Assistant
GSC
Germantown, WI
03.2014 - 08.2014
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Maintained an organized filing system of paper documents and electronic files.
- Maintained business records by updating customer information.
Customer Service Representative
IPacesetters
Whitewater, WI
12.2012 - 03.2014
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Identified customer needs and recommended products accordingly.
- Assisted customers with placing orders over the phone or online.
- Processed orders and payments quickly and efficiently.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NH06-2024
High School Diploma -
Whitewater High School
Whitewater06-2014
Skills
- File Maintenance
- Customer Service
- Administrative Support
- Oral and Written Communication
- Time Management
- Interpersonal Skills
- Basic Knowledge of Microsoft Office
- Typing Speed of 83 WPM
- Flexibility
- Active Listening
- Multi-tasking
References
References available upon request.
Timeline
Lead Teacher
Willow Creek Child Care Center
12.2018 - Current
Resident Assistant
Hearthstone Memory Care
12.2016 - 04.2017
Office Assistant
GSC
03.2014 - 08.2014
Customer Service Representative
IPacesetters
12.2012 - 03.2014
Bachelor of Science - Business Administration
Southern New Hampshire University
High School Diploma -
Whitewater High School
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