KRISTIN ZALDIVAR
Westbury,NY
Summary
Organized and dedicated Executive/Administrative Assistant with proven track record of providing exceptional time management in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Hardworking and focused Executive professional offering excellent communication, planning and prioritization skills demonstrated through 10+ years of performance.
Overview
19
19
years of professional experience
Work History
Executive/Administrative Assistant
Gedeon GRC Consulting
01.2022 - Current
- Handling Senior and Upper management travel arrangements, Scheduling Senior and Upper management Corporate Events, Responsible for planning and coordinating Company events, Act as gatekeeper for multi-line telephone system
- Document Control including but not limited to copying, scanning and storing documents, reviewing and updating technical documents, distributing project related copies to internal team, filing documents in physical and digital formats and creating templates for future use.
- NDA Coordinator for all PANYNJ projects,
- Responsible for office and field staff certification renewal and completion,
- Responsible for typing company documents and materials, including reports, correspondence and policies
- Receive all incoming mail and packages and distribute mail to appropriate departments,
- Depositing all checks received,
- Prepare all outgoing mail including FEDEX and UPS and inform sender that packages have been sent.
- Assist various departments with performing clerical duties to include letter drafting, formatting, filing, copying and printing of relevant documents as needed,
- Collaborates with management staff and assists employees (in office and field),
- Communicates with clients,
- Maintains company's contact list,
- Operates standard office equipment,
- Organizes filing system by retrieving and putting away files as necessary.
- Maintaining keys and security keys for office,
- Assist with office events by ordering food, receiving orders and setting up event.
- Responsible for managing office security system
- Enhanced communication between departments through proactive coordination of meetings and events.
- Increased productivity with implementation of digital tools for document management and collaboration.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Fostered positive work environment by addressing employee concerns and facilitating team-building activities.
- Coordinated staff training programs, improving overall efficiency within company through skill development.
- Collaborated with cross-functional teams, expediting project completion times and enhancing overall efficiency.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Ensured timely completion of projects by monitoring progress against deadlines, providing updates to executives as needed.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
Legal Assistant / Paralegal
Barnes, Iaccarino & Shepherd LLP
06.2018 - 05.2021
- Answering Phones
- Document Control including but not limited to copying, scanning and storing documents, reviewing and updating technical documents, distributing project related copies to internal team, filing documents in physical and digital formats and creating templates for future use.
- Responsible for typing company documents and materials, including reports, correspondence and policies,
- Following up with clients via email and telephone, Preparing Lawsuits,
- Demand Letters and other legal documents as needed,
- Filing Lawsuits and other Legal documents via internet to both Federal and State Court,
- Use of Lexis Nexus for Legal research for Lawsuits as needed, Maintaining an organized filing system.
- Maintaining excel spreadsheet for Escrow Account and Settlement Agreements.
- Following up with Demand letters and Settlement Agreement payments
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Sales Representative
AT&T Mobility
12.2013 - 06.2018
- Providing customer support and satisfaction, Providing technical support for customers, Providing exemplary customer service, Offering a plethora of products that AT&T provides, Greeting customers, Meeting and exceeding monthly quotas, Manager on Duty privileges when needed
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
Manager
Best Buy
06.2010 - 11.2013
- Preparing planograms, Preparing weekly employee schedules, Delivering one on one coaching for employees, Providing exemplary customer service through verbal and written communication, Assisting other managers and supervisors with day to day sales and customer support, Enforcing rules and guidelines, Delivering Annual Reviews
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Executive Assistant
BWD Group LLC
06.2005 - 06.2010
- Answering multi-phone lines,
- Maintaining and scheduling Executives Calendar
- Logging all mail both personal and business,
- Delivering all mail to appropriate parties,
- Maintaining spreadsheet of Executives pen collection
- Paying and keeping track of all personal bills.
- Maintaining spreadsheet of all medical, dental and vision claims for Executive and family,
- Submitting all personal claims to Insurance Company,
- Maintaining file for Executives taxes and sending to Accountant for review,
- Processing all charitable donations and maintaining spreadsheet of all due dates ad event dates,
- Daily Administrative duties, Greeting visitors, Preparing all meeting folders for Executive - including Itinerary preparation, flight, car and hotel Reservations,
- Document Control including but not limited to copying, scanning and storing documents
- Reviewing and updating technical documents, distributing project related copies to internal team, filing documents in physical and digital formats and creating templates for future use
Education
Elementary Education / Special Education -
SUNY College At Old Westbury
Old Westbury, NYAssociate of Arts - Liberal Arts and Sciences
Nassau Community College
Garden City, NY01.2005
Skills
- Goal oriented
- Results achiever
- Meeting deadlines
- Proficient knowledge of Microsoft Office Suite, Microsoft Teams, Windows / Mac Operating System
- Meeting planning
- Calendar Management
- Travel Coordination
- Time Management
- Complex Problem-Solving
- Office Management
- Confidential Document Control
- Meticulous attention to detail
- Correspondence Writing
- Multi-Line Telephone Systems
Certification
Timeline
Executive/Administrative Assistant
Gedeon GRC Consulting
01.2022 - Current
Legal Assistant / Paralegal
Barnes, Iaccarino & Shepherd LLP
06.2018 - 05.2021
Sales Representative
AT&T Mobility
12.2013 - 06.2018
Manager
Best Buy
06.2010 - 11.2013
Executive Assistant
BWD Group LLC
06.2005 - 06.2010
Elementary Education / Special Education -
SUNY College At Old Westbury
Associate of Arts - Liberal Arts and Sciences
Nassau Community College
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