Kristin Zuk
Clayton,NC
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
17
17
years of professional experience
Work History
Teacher's Aide
Linden Public Schools
03.2017 - 02.2022
- Assisted teachers with supervision and care of group of children.
- Maintained safety and security by overseeing students in recess environments.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported student physical, mental, and social development using classroom games and activities.
Personal Shopper
ShopRite Of Clark
09.2016 - 02.2022
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Maintained and processed invoices, deposits, and money logs.
Teacher
Featherbed Lane School
09.2004 - 06.2009
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Education
Bachelor of Arts - Elementary Education & History
Kean University
Union, NJ05.2004
Skills
- Student Behavior and Progress Reporting
- Materials Development
- Safety Optimization
- Communicating with Parents and Teachers
- Report Preparation
- Administrative Support
- Calm and Professional Under Pressure
- Encouraging Participation and Inclusivity
Timeline
Teacher's Aide
Linden Public Schools
03.2017 - 02.2022
Personal Shopper
ShopRite Of Clark
09.2016 - 02.2022
Teacher
Featherbed Lane School
09.2004 - 06.2009
Bachelor of Arts - Elementary Education & History
Kean University
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