Kristina Allen
Auburn,CA
Summary
Dynamic and results-oriented professional with a proven track record at Rocky View Schools, adept in database maintenance and office administration. Excelled in managing multiple tasks, enhancing team productivity, and maintaining high confidentiality standards. Demonstrated exceptional time management and interpersonal skills, contributing to efficient operational workflows and superior customer service.
Overview
2
2
years of professional experience
Work History
Support Substitute - Reception/Learning Commons
Rocky View Schools
09.2023 - Current
- Managed multiple tasks and met time-sensitive deadlines.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained confidentiality of information regarding students.
- Maintained visitor log for entering and leaving facility for security purposes.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Scheduled office meetings and client appointments for staff teams.
- Organized, maintained and updated information in computer databases (PowerSchool and Bibliovation).
- Shelved books and staffed both circulation and reference desks for library.
- Catalogued and organized books, materials and other documents for proper library management.
- Maintained library databases to support accuracy and availability in circulation systems.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Handled check-in and check-out process of library books and materials at circulation desk.
Package Handler
FedEx:Ground
01.2010 - 01.2011
- Assembled, sealed, and loaded packages into correct trucks.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Followed verbal and written instructions to properly move and ship products.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Maintained clean, orderly work environment free of hazards.
- Followed safety regulations to maintain safe work environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Associate of Applied Science - Computer Systems Technology
Montana State University
Billings05-2006
Skills
- Database entry
- Spreadsheet development
- Mail handling
- Telephone reception
- Time management
- Office administration
- File organization
- Database maintenance
- Application support
Timeline
Support Substitute - Reception/Learning Commons
Rocky View Schools
09.2023 - Current
Package Handler
FedEx:Ground
01.2010 - 01.2011
Associate of Applied Science - Computer Systems Technology
Montana State University
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