Summary
Overview
Work History
Education
Skills
Awards
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Timeline
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Kristina Alsenz

Kristina Alsenz

Temple

Summary

Highly organized and detail-oriented Executive Assistant with 6 years of experience with proven ability to manage complex calendars and facilitate communication between clients and internal teams. Dedicated to providing exceptional administrative support and contributing to the success of client accounts. Strengths include having strong organizational capabilities, the ability to build long-lasting, professional relationships with clients, and also a creative approach to tasks.

Overview

11
11
years of professional experience

Work History

Recruiter

Valued Merchant Services
01.2025 - Current
  • Call to schedule appointment for interviews.
  • Onboard by W9 and direct deposit forms, agreements. Send training documents, videos, instructions. Email introduction and incentives, descriptions.
  • Sourcing candidates through LinkedIn and indeed.
  • Collaboration with Sales candidates, screening and qualifying. High volume pipeline outreach.
  • Referred suitable candidates to relevant departments for additional assessment.
  • Researched emerging trends in recruitment technology and techniques.

Executive Assistant

NDN Brands
07.2018 - 01.2025
  • Maintained relationships with Suppliers, Vendors or Wholesalers from Parkstreet Imports/Negotiations with contracts providing customer service.
  • Liason between the brand, its products and merchandise, and the retail stores that sell them/Brand strategy/Brand Awareness.
  • Ensuring data is backed up, keeping information confidential, compiling and sorting data, reviewing for errors, develop reports.
  • Coordinated deliveries: provided billing, shipping and purchase order processing and fulfillments in Salesforce - Parkstreet Imports for distribution.
  • Identified that liquor license numbers were up to date and compiled with business standards
  • Responsible for selling by identifying leads educating prospects through 100+ calls/email marketing/scheduled meetings
  • Vendor pricing agreements, inquiries, procedures, identifying and resolving
  • Pricing calculations, ensured timely receipt and follow up according to contract
  • Handles invoices, verified billing information, entered the amount due, wrote out itemized amount
  • Responsible for ensuring the accuracy, clarity, and appeal of a restaurant's menu
  • Collaborating with designers or potentially having design skills to create visually appealing and user-friendly menus
  • Managing calendars, scheduling meetings, handling communications, organizing documents, and making travel arrangements

Executive Assistant/Data Entry

RSM Atlanta
03.2024 - 04.2024
  • Provide administrative support to CEO and assist with sales and marketing initiatives.
  • Manage WordPress website updates and content creation.
  • Execute email marketing campaigns and manage mailing lists.
  • Coordinate and manage social media platforms to enhance brand presence.
  • Assist in recruiting onsite Field Sales Representatives.
  • Handle correspondence and communications, including drafting emails, letters, and other documents.
  • Input data into Zoho from spreadsheets for technician materials.

National Accounts Portal Mgmt/Data Entry

Rentokil Initial/Compunnel Inc
10.2023 - 12.2023
  • Various portal management, including receiving and closing work orders and dispatching as appropriate.
  • Updated spreadsheets with work orders of clients.
  • Ensuring all documents are loaded and updated into the portals as per client requirements in a timely manner.
  • Salesforce case updating and verifying WO's to be directed to correct department.
  • Writing proposals and working closely with branch accounts to update quotes/proposals.

Menu Editor Supervisor

Kasa Delivery/Bitesquad
lafayette
08.2014 - 08.2018
  • overseeing the creation, maintenance, and strategic development of menus
  • Creating and designing menus that align with the restaurant's concept, cuisine type, and target audience
  • Writing clear, enticing, and informative menu descriptions that highlight key ingredients, culinary techniques, and unique selling points of each dish
  • Developing work schedules and managing staff assignments for menu-related tasks.
  • Analyzing menu performance data, including profitability and popularity of dishes.
  • Making informed decisions about menu adjustments, pricing strategies, and portion control to optimize profitability and customer satisfaction.
  • CSV importing to automated menu platform
  • Troubleshooting as necessary

Education

Bachelor of Arts - Graphic Design

ART INSTITUTE OF PITTSBURGH
Pittsburgh, PA
01.2016

GED -

CONNALLY HIGH SCHOOL
01.2005

Skills

  • MICROSOFT OFFICE PROGRAMS
  • PC
  • MAC OS
  • POWERPOINT
  • SAAS
  • GOOGLE SHEETS AND EXCEL
  • CMS
  • QUALITY ASSURANCE
  • EMAIL MARKETING
  • ADOBE PROGRAMS
  • CRM
  • WPM 80
  • CSV
  • E-COMMERCE
  • OUTLOOK
  • SALESFORCE
  • ORDER PROCESSING
  • INVOICING
  • QUICKBOOKS
  • RECRUITING
  • LEAD GENERATION
  • INVENTORY
  • ZOHO RECRUIT
  • ZOHO DESK
  • DIGITAL MARKETING
  • MENU EDITING
  • KLAVIYO
  • HUBSPOT
  • SMS CAMPAIGNS
  • CONFIGURATION
  • ANALYZATION
  • SEGMENTATION
  • PURCHASE ORDER FULFILLMENT
  • CLAIMS
  • DATABASE SUBMISSION
  • WORK ORDERS
  • ACCOUNT MANAGEMENT
  • TROUBLESHOOTING
  • OPERATIONS
  • FAX TRIAGE

Awards

  • Top Sales at NDN Brands, Houston, TX
  • Top Sales California, Pearland, TX
  • Trophy Paciugo's Gelato Best Dessert, Won award trophy for best dessert

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Timeline

Recruiter

Valued Merchant Services
01.2025 - Current

Executive Assistant/Data Entry

RSM Atlanta
03.2024 - 04.2024

National Accounts Portal Mgmt/Data Entry

Rentokil Initial/Compunnel Inc
10.2023 - 12.2023

Executive Assistant

NDN Brands
07.2018 - 01.2025

Menu Editor Supervisor

Kasa Delivery/Bitesquad
08.2014 - 08.2018

Bachelor of Arts - Graphic Design

ART INSTITUTE OF PITTSBURGH

GED -

CONNALLY HIGH SCHOOL