Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristina Anaya-Mullikin

Long Beach,Ca

Summary

My objective is to obtain an employment position that will allow me the opportunity to learn and excel in the workplace.

Overview

10
10
years of professional experience

Work History

Sales Associate

Target
11.2019 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Listened to customer needs and desires to identify and recommend optimal products.

SANITATION CREW

San Pedro Fish Market
04.2016 - 12.2018
  • Safely used chemical cleaning materials
  • Managed set up, stock maintenance, and line sanitation of full line service for several different dining locations
  • Led staff and vendors in providing a high level of service for owner and guests
  • Set-up and operated line for breakfast and lunch service
  • Rotated linens in storerooms and replenished supplies when they were low.

SALES ASSOCIATE

Wilson's Leather
11.2014 - 09.2015
  • Accepted and processed returns
  • Prioritized and accomplished wide range of tasks each shift
  • Worked collaboratively in team environment
  • Prepared merchandise for sales floor
  • Organized racks and shelves to maintain the visual appeal of the store
  • Helped customers with questions, problems and complaints in person and via telephone
  • Developed positive customer relationships through friendly greetings and excellent service
  • Reported incidents to management
  • Kept work areas clean- and neat at all times.

Education

Ged -

Burbank Adult School
Burbank, CA

Skills

  • Ability to communicate clearly and professionally
  • Active listener
  • Familiar with Microsoft
  • Critical thinker
  • Problem-solving skills
  • Exceptional customer service
  • Reliable and punctual
  • Excellent people skills

Timeline

Sales Associate

Target
11.2019 - Current

SANITATION CREW

San Pedro Fish Market
04.2016 - 12.2018

SALES ASSOCIATE

Wilson's Leather
11.2014 - 09.2015

Ged -

Burbank Adult School
Kristina Anaya-Mullikin