Kristina Andrew
Millington,NJ
Summary
Accomplished Phlebotomist and Home Health Caregiver with a proven track record in enhancing patient care and specimen handling accuracy at ACCU Reference Medical Lab. Skilled in venipuncture and fostering patient trust, demonstrated through improved patient comfort and efficiency in specimen processing. Expert in teamwork and collaboration, significantly contributing to quality assurance and patient satisfaction. Dependable worker that is effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
10
10
years of professional experience
Work History
Phlebotomist
ACCU Reference Medical Lab
03.2022 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Packaged and shipped specimens to central lab daily.
- Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
- Improved patient comfort and trust with compassionate communication and professional bedside manner.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
Home Health Caregiver
Daniels Nursing
04.2017 - 03.2021
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
- Supported emotional well-being through companionship services such as reading aloud or playing games together during downtime periods.
- Monitored vital signs and reported any abnormalities to medical professionals promptly.
- Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
- Advocated for patient needs within the healthcare system, ensuring they received appropriate services and resources.
- Conducted regular assessments of patients'' conditions, updating care plans as necessary.
- Administered medications in accordance with doctor's instructions.
- Improved patients' comfort with massage and application of topical treatments.
Bartender Supervisor
Club 307
02.2015 - 03.2019
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Enhanced customer satisfaction by efficiently managing staff and promptly addressing guest concerns.
- Implemented effective cash handling procedures, reducing discrepancies in register balances at the end of shifts.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Education
No Degree - Phlebotomy
Western Wyoming Community College
Rock Springs, WY06.2017
High School Diploma -
Anza School
Anza, CA06.1999
Skills
- Venipuncture
- Order of draw
- Patient Care
- Specimen handling
- HIPAA Compliance
- Patient confidentiality
- Data Entry
- Paperwork Processing
Timeline
Phlebotomist
ACCU Reference Medical Lab
03.2022 - Current
Home Health Caregiver
Daniels Nursing
04.2017 - 03.2021
Bartender Supervisor
Club 307
02.2015 - 03.2019
No Degree - Phlebotomy
Western Wyoming Community College
High School Diploma -
Anza School
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