Kristina Arrington
Washington,DC
Summary
Driven and resourceful administrative professional with 8+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
15
15
years of professional experience
Work History
Executive Assistant
American Gaming Association
09.2017 - Current
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Led staff and vendors in providing high level of service for owner and guests.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
- Volunteered to help with special projects of varying degrees of complexity.
- Handled incoming and outgoing mail, email and faxes.
- Screened personal and business calls and directed to appropriate party.
- Took notes and dictation at meetings.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Updated and maintained confidential databases and records.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Answered high volume of phone calls and email inquiries.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Supported the finance team by processing invoices and expense claims promptly and accurately.
- Managed and responded to correspondence and inquiries from customers and vendors.
Membership Services
American Pharmacists Association through The Midtown Group
09.2011 - 06.2012
- Collaborated with team members to plan and execute successful events for both existing and prospective members.
- Enhanced member engagement by promptly addressing inquiries and providing personalized assistance.
- Improved membership retention rates through consistent follow-ups and tailored communication strategies.
- Spearheaded the implementation of a new CRM system, streamlining membership management processes.
- Expedited resolution of member issues by liaising with relevant departments within the organization effectively.
- Implemented improvements in billing procedures, reducing errors and enhancing overall satisfaction levels among members.
- Maintained open channels of communication between staff and members, promoting transparency and trust building within the organization''s ecosystem.
- Streamlined administrative tasks related to membership processing by leveraging automation tools where possible.
- Delivered prompt service to prioritize customer needs.
- Responded proactively and positively to rapid change.
- Maintained up-to-date knowledge of product and service changes.
Attorney Recruitment Assistant / HR
Kirkland & Ellis, LLP through The Midtown Group
02.2011 - 09.2011
- Streamlined law firm processes for increased efficiency with the implementation of new legal software.
- Developed strong working relationships with opposing counsel, fostering a collaborative environment for dispute resolution.
- Managed complex caseloads effectively by prioritizing tasks and keeping organized records of case materials.
- Drafted and reviewed contracts for clients, ensuring accuracy and compliance with applicable laws while protecting their interests.
- Compiled data, reports and year-end audit information.
- Compiled and coordinated financial data for analysis and reconciliation.
- Developed complex spreadsheets and charts and tables of financial and budget information in Salesforce.
Administrative Assistant
Georgetown University
04.2009 - 09.2010
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
Education
Graduate School MMA Master’s in Musical Arts -
Yale University
New Haven, CT05.2014
B.S bachelor’s degree Criminal Justice -
Liberty University
Lynchburg, VA05.2011
High School Diploma -
Crossland High School
Temple Hills, MD06.2004
Skills
- Risk Management
- Invoice Processing
- Office Management
- Scheduling
- Expense Reporting
- Multi-Line Phone Proficiency
- Administrative Support
- Bookkeeping
- Travel Coordination
- Accounting
- Videoconference Preparation
- Advanced MS Office Suite
Timeline
Executive Assistant
American Gaming Association
09.2017 - Current
Membership Services
American Pharmacists Association through The Midtown Group
09.2011 - 06.2012
Attorney Recruitment Assistant / HR
Kirkland & Ellis, LLP through The Midtown Group
02.2011 - 09.2011
Administrative Assistant
Georgetown University
04.2009 - 09.2010
Graduate School MMA Master’s in Musical Arts -
Yale University
B.S bachelor’s degree Criminal Justice -
Liberty University
High School Diploma -
Crossland High School
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