Kristina Baker
Lakeside,CA
Summary
Well-rounded and dedicated individual with a background in organization and customer service. Possesses outstanding independent and teamwork-critical thinking skills. Punctual, responsible, and adaptable, she has a passionate desire to help others with the utmost integrity. Multi-talented Personal Care Aide with experience supporting patients with tasks of daily living. Caring for patients' nutritional needs, grooming, and light housekeeping. Professional and clear communicator when instructing and assisting patients, as well as when reporting information to supervisors.
Overview
17
17
years of professional experience
Work History
Caregiver
Senior Helpers
La Mesa, CA
12.2021 - 11.2022
- Improved patient outlook and daily living through compassionate care.
- Maintain a clean and well-organized environment for client happiness and safety.
- Observed patients for changes in physical, emotional, mental, or behavioral conditions and injuries.
- Encourage residents to participate in activities of daily living to enhance their personal dignity.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Assisted with mobility and independence for disabled individuals and continually monitored safety.
- Drive clients to shop for groceries, attend doctor appointments, and run errands.
- Reported concerns to the nurse supervisor to promote optimal care.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Supported bathing, dressing, and personal care needs.
- Ensured compliance with all applicable laws, regulations, and standards governing home health care services.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to the supervisor.
- Performed light housekeeping tasks related to the client's care, such as laundry and changing linens.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Educated families about available resources for home health care services in the local community.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Provided emotional support to clients during difficult times.
- Maintained accurate records of client care and progress.
- Monitored the health and well-being of clients and reported significant health changes.
- Recorded client status progress and challenges in logbooks and reports.
Office Clerk
Blake Miles Apartments
El Centro
05.2006 - 08.2019
- Provided Quick and Efficient Service for Customers and Coworkers
- Kept office records organized and supplies well-stocked for optimal team performance.
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
- Answered phone calls in a professional manner and transferred calls accordingly.
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Organized office supplies and maintained an inventory of stock items.
- Scanned documents into computer system for storage purposes.
- Performed basic bookkeeping tasks such as entering data into accounting software programs like QuickBooks or Sage 50 Accounting System.
Office Clerk
Imperial County Teachers UniServ
Imperial
02.2009 - 04.2011
- Increased Office Productivity and Improved Rate of Task Completion
- Kept office records organized and supplies well-stocked for optimal team performance.
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
- Managed client communication, scanning documents and distribution of mail.
- Supported office clerical functions using word processing and other software, email and office machines.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Enhanced record-keeping storage space and usability by reorganizing physical filing systems.
- Directed clients and guests to correct departments, rooms, and staff members.
- Greeted customers, answered inquiries, and directed them to the appropriate department.
Education
High School Diploma -
Central Union High School
El Centro, CASome College (No Degree) - Nurse Assistant and Behavioral-Social Science
Imperial Valley College
Imperial, CASkills
- Basic Housekeeping
- Care Plan Adherence
- Behavioral Management
- Progress Documentation
- Incident Reporting
- Compassionate client care
- HIPAA Compliance
- Patient Companionship
- Meal Preparation
- Supportive Companionship
- Compassionate communication
- Problem-Solving
- Strong Ethics
- Dependable and Responsible
- Compassionate Care
- Relationship Building
- Behavior redirection
- Daily living assistance
- Special Needs Care
- Emotional Support
- Respectful and Compassionate
Accomplishments
- Honor Roll Student
Languages
Spanish
Limited
Personal Interests
- Nutrition
- Somatic Healing
- Vagal Tone Practices
- Physical, Mental, Emotional Wellness Practices
- Yoga
- Singing, Music, Art, Musical & Stage Theater
References
References available upon request.
Timeline
Caregiver
Senior Helpers
12.2021 - 11.2022
Office Clerk
Imperial County Teachers UniServ
02.2009 - 04.2011
Office Clerk
Blake Miles Apartments
05.2006 - 08.2019
High School Diploma -
Central Union High School
Some College (No Degree) - Nurse Assistant and Behavioral-Social Science
Imperial Valley College
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