Hi, I’m
Kristina Barr
Property Management
Wichita Falls,TX
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
31
years of professional experience
1
Certification
Work History
Wheat Properties
Property Manager
07.2018 - Current
Job overview
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs via video to identify required repairs.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Maintained sufficient number of units market-ready for lease.
- Developed and implemented marketing strategies to increase occupancy rates.
- Administered operations to handle needs of more than 80 tenants across 90 property units.
- Kept properties in compliance with local, state and federal regulations.
- Collected and maintained careful records of rental payments and payment dates.
- Communicated effectively with owners, residents, and on-site associates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Coordinated appointments to show marketed properties.
- Maximized rental income while minimizing expenses through effective planning and control.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Family Practice Associates
Receptionist
05.2014 - 07.2018
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new clients and securing paperwork completion.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Handled assignments independently with good judgement and critical thinking skills.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Scheduled client appointments for staff teams.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Answered phone promptly and directed incoming calls to correct offices.
City Of Wichita Falls
Public Safety Dispatcher
02.2006 - 05.2014
Job overview
- Remained calm in very high-pressure situations and kept callers on line until law enforcement arrived on scene.
- Used specialized software to track and maintain case incident numbers and logs.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Requested law enforcement, fire and ambulance services for emergency calls.
- Input information from calls into system using CAD and maintaining accuracy of details.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Fielded 911 emergency and non-emergency calls and determined level of support that was needed for response.
- Issued local watches and warnings to public in response to inclement weather conditions received from National Weather Service.
- Routed calls to police, fire, and ambulance service to meet individual call needs.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Provided on-the-job training and coaching to develop new dispatchers.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Directed responders using assigned mapping systems for timely emergency attendance.
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Followed established protocols for professional handling of emergency situations.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Read system maps and caller information, and documented details in system.
- Proved successful working within tight deadlines and a fast-paced environment.
- Answered calls from automatic routing system and took basic information from callers.
Red Lobster
Server, Bartender, Service Professional
09.1999 - 10.2005
Job overview
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Followed strict recipes and drink measurements to minimize product used.
- Obtained cash bank and stocked service bar to prepare for operation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept bar presentable and well-stocked to meet customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Clinics Of North Texas
Diagnostic Radiologic Technologist
07.2004 - 12.2004
Job overview
- Produced high-quality images for accurate, reliable review and interpretation.
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
- Handled private and confidential information in compliance with hospital policies and procedures.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
- Supported radiologists with performing high-quality interventional procedures.
- Monitored and adjusted imaging equipment for optimal quality standards.
- Prepared imaging equipment in alignment with strict safety and hygiene protocols.
- Minimized patients' exposure to radiation with beam-restrictive devices and shielding techniques.
- Applied contrast media and monitored patient reactions to contrast agents.
- Explained imaging procedures to patients, offering comfort and assistance.
- Performed radiographic imaging procedures according to established protocols.
- Followed radiation safety measures and used protection devices to prevent harm to patients or staff.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
- Coordinated with other healthcare personnel to deliver quality patient care.
- Evaluated images for technical quality and accuracy.
- Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
- Prepared and positioned patients for imaging procedures.
- Utilized knowledge of anatomy, physiology and radiation protection to produce quality radiographs.
- Assisted radiologist in performing special imaging procedures.
- Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
- Instructed patients on proper positioning for imaging.
- Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
- Operated radiologic equipment to obtain images of body structures.
- Prepared and mixed contrast agents for enhanced imaging.
- Repaired and troubleshot radiologic equipment.
Midwestern State University
Diagnostic Radiology Technologist - Intern
06.2003 - 05.2004
Job overview
- Produced high-quality images for accurate, reliable review and interpretation.
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
- Handled private and confidential information in compliance with hospital policies and procedures.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
- Supported radiologists with performing high-quality interventional procedures.
- Monitored and adjusted imaging equipment for optimal quality standards.
- Prepared imaging equipment in alignment with strict safety and hygiene protocols.
- Minimized patients' exposure to radiation with beam-restrictive devices and shielding techniques.
- Applied contrast media and monitored patient reactions to contrast agents.
- Determined appropriate imaging tests through careful medical record reviews.
- Met established protocols for safe X-ray equipment, computed tomography (CT), and ultrasound scanner operation.
- Explained imaging procedures to patients, offering comfort and assistance.
- Performed radiographic imaging procedures according to established protocols.
- Followed radiation safety measures and used protection devices to prevent harm to patients or staff.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
- Coordinated with other healthcare personnel to deliver quality patient care.
- Evaluated images for technical quality and accuracy.
- Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
- Prepared and positioned patients for imaging procedures.
- Utilized knowledge of anatomy, physiology and radiation protection to produce quality radiographs.
- Assisted radiologist in performing special imaging procedures.
- Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
- Instructed patients on proper positioning for imaging.
- Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
- Operated radiologic equipment to obtain images of body structures.
- Prepared and mixed contrast agents for enhanced imaging.
- Participated in continuing education programs related to radiology.
- Communicated test results to physicians and other healthcare professionals.
- Repaired and troubleshot radiologic equipment.
- Assisted in diagnosis of disease and injury through radiologic examinations.
- Administered various doses of radiation to obtain desired images.
Texaco Star Mart
Mangaer
07.1992 - 07.1994
Job overview
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
- Processed invoices and contacted appropriate parties for timely payment receipt.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Reviewed documentation and identified financial discrepancies where applicable.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Executed vendor setup and payment, administration of bank accounts and account reconciliations.
Education
Midwestern State University, Wichita Falls, TX
Associate of Applied Science from Radiology
05.2004
Skills
- Accurate Property Valuation
- SimplifyEm
- Creative and Adaptable
- Accounting Operations
- Fair Housing Mandates
- Rental Pricing Strategies
- Affordable Housing Programs Knowledge
- Property Walks
- Contractual Obligations
- Interior Renovations
- Preventive Maintenance
- Monthly Fee and Payment Collection
- New Construction
- Property Marketing and Promotion
- Property Management Software Understanding
- Knowledge of Texas Real Estate Laws
- Maintenance Knowledge
- Property Showing
- Unit Vacancies
- Manage Rentals
- Safe Work Practices
- Financial Budgeting and Reporting
- Administrative Leadership
- Tenant and Owner Liaising
- Valid Texas Driver's License
- Operating Cost Tracking
- Lease Renewals
- Sales and Marketing
- Coordinate Documents
- Rent Collection
- Insurance Coordination
- Serve Customers
- Landscaping and Grounds Maintenance
- Tenant Screening
- Bid Proposals
- Leasing and Sales
- Parking Operations
- Tenant Improvements
- Local and State Laws
- Background Check Investigations
- Fair Housing Laws Knowledge
- Increasing Occupancy
- Exceptional Oral and Written Communication Skills
- Screening Processes
- Codes and Regulations
- Social Media Engagement
- Tenant and Eviction Laws
- Property Accountability
- Community Outreach Programs
- Construction Project Oversight
- City and County Regulations
- Property Tours
- Rent Pricing Optimization
- Tenant Eligibility Determination
- Grounds and Facility Inspection
- Collect Payments
- Renewals Management
- Energy Management and Utility Usage
- Security Deposit Refunds
- Occupant Retention
- Disturbance Handling
- Maintenance and Supply Requests
- Multi-Family Property Management
- Administrative Support
- Rent Growth
- Employee Motivation and Guidance
- Mobile Device Operation
- Excel Spreadsheets
- Word
Certification
I am working to achieve a Texas Real Estate License. I have finished all the course work and passed all final exams and am working towards taking my Texas State Board Exam within the next few months.
I have done this work while also working full time as a property manager and taking care of my elderly mother who has Alzheimer's with Dementia.
Timeline
Property Manager
Wheat Properties
07.2018 - Current
Receptionist
Family Practice Associates
05.2014 - 07.2018
Public Safety Dispatcher
City Of Wichita Falls
02.2006 - 05.2014
Diagnostic Radiologic Technologist
Clinics Of North Texas
07.2004 - 12.2004
Diagnostic Radiology Technologist - Intern
Midwestern State University
06.2003 - 05.2004
Server, Bartender, Service Professional
Red Lobster
09.1999 - 10.2005
Mangaer
Texaco Star Mart
07.1992 - 07.1994
Midwestern State University
Associate of Applied Science from Radiology
I am working to achieve a Texas Real Estate License. I have finished all the course work and passed all final exams and am working towards taking my Texas State Board Exam within the next few months.
I have done this work while also working full time as a property manager and taking care of my elderly mother who has Alzheimer's with Dementia.
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