Summary
Overview
Work History
Education
Skills
Skills
Timeline
Generic

Kristina Barr

Wichita Falls,TX

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

19
19
years of professional experience

Work History

Property Manager

Wheat Properties
07.2018 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs via video to identify required repairs.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord.
  • Maintained sufficient number of units market-ready for lease.
  • Kept properties in compliance with local, state and federal regulations.
  • Collected and maintained careful records of rental payments and payment dates.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.

Receptionist

All Skin Dermatology
10.2024 - 04.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Receptionist

Family Practice Associates
05.2014 - 07.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Organized, maintained and updated information in computer databases.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Scheduled client appointments for staff teams.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Answered phone promptly and directed incoming calls to correct offices.

Public Safety Dispatcher

City Of Wichita Falls
02.2006 - 05.2014
  • Remained calm in very high-pressure situations and kept callers on line until law enforcement arrived on scene.
  • Used specialized software to track and maintain case incident numbers and logs.
  • Questioned callers to determine nature of problems and locations to direct type of response needed.
  • Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
  • Requested law enforcement, fire and ambulance services for emergency calls.
  • Input information from calls into system using CAD and maintaining accuracy of details.
  • Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
  • Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
  • Fielded 911 emergency and non-emergency calls and determined level of support that was needed for response.
  • Issued local watches and warnings to public in response to inclement weather conditions received from National Weather Service.
  • Routed calls to police, fire, and ambulance service to meet individual call needs.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
  • Assessed emergency requests and made quick judgment calls to determine appropriate action.
  • Provided on-the-job training and coaching to develop new dispatchers.
  • Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
  • Dispatched and coordinated emergency services teams according to high-priority calls.
  • Directed responders using assigned mapping systems for timely emergency attendance.
  • Monitored Police and Fire radios to provide assistance to responding personnel.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
  • Followed established protocols for professional handling of emergency situations.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
  • Read system maps and caller information, and documented details in system.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Answered calls from automatic routing system and took basic information from callers.

Education

Associate of Applied Science - Radiology

Midwestern State University
05.2004

Skills

  • Property management expertise
  • Property tours and inspections
  • Payment collection
  • Database management
  • Property inspections
  • Maintenance coordination
  • Occupancy management
  • Marketing and advertising
  • Telephone skills
  • Organization skills
  • File management
  • Verbal and written communication
  • Scheduling appointments

Skills

  • Organization skills

,

  • Time management

,

  • Telephone skills

,

  • Data entry

,

  • Verbal and written communication

,

  • Appointment scheduling

,

  • Data inputting

,

  • Service-oriented mindset

,

  • Bookkeeping

,

  • Multitasking and prioritization

Timeline

Receptionist

All Skin Dermatology
10.2024 - 04.2025

Property Manager

Wheat Properties
07.2018 - Current

Receptionist

Family Practice Associates
05.2014 - 07.2018

Public Safety Dispatcher

City Of Wichita Falls
02.2006 - 05.2014

Associate of Applied Science - Radiology

Midwestern State University

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