Kristina Bastian
Twin Falls,Idaho
Summary
Proven leader at Lincoln County Ambulance District, adept in office administration and customer service, streamlined document management, and enhanced team performance. Excelled in cross-departmental coordination and advanced EMT practices, significantly improving project completion rates and patient care. Well versed in MS Office and recordkeeping, fostering efficient operations and employee satisfaction. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Ambulance Administrator
Lincoln County Ambulance District
04.2023 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Enhanced employee onboarding process, improving new hire satisfaction and reducing time to productivity.
- Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Evaluated accuracy and quality of data entered into agency management system.
- Set schedules for approx. 20 staff by planning and designating shifts and hours.
- Minimized schedule conflicts by proactively addressing potential issues, leading to smoother operations and reduced employee stress.
- Interacted with internal partners and obtained detailed information about organization's mission and goals to form solid foundation for grant applications.
Advanced EMT
Lincoln County Ambulance District
12.2018 - Current
- Collaborated with medical professionals to ensure accurate assessments and appropriate treatments for patients.
- Demonstrated adaptability through managing multiple priorities simultaneously while maintaining focus on patient care.
- Enhanced patient care by providing advanced life support and administering medications in emergency situations.
- Acted as a liaison between EMS personnel, police officers, and fire department members during emergency responses, fostering teamwork and efficient communication across departments.
- Participated in continuous training courses to maintain certifications and stay current with best practices in emergency medicine.
- Assisted with complex extrications and rescues, ensuring timely response to emergencies and minimizing further injury or harm.
- Assisted in the development of training materials and presentations to educate fellow EMTs on updated protocols and best practices.
- Provided compassionate care to patients of all ages, earning commendations from patients and colleagues for professionalism and empathy.
- Maintained detailed records of patient conditions, treatments, and responses to facilitate seamless transitions between healthcare providers.
- Mentored new EMTs in advanced skills, fostering teamwork among colleagues while enhancing their knowledge and capabilities.
- Responded efficiently to a wide variety of medical emergencies by utilizing advanced clinical decision-making skills.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Trained new EMTs on proper protocols and procedures.
- Educated public on emergency medical services.
Camp Counselor and Medic
Boys Scouts of America
01.2014 - 01.2018
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
- Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
- Facilitated team-building exercises that encouraged collaboration among peers while improving interpersonal skills among participants.
Education
No Degree - Advanced EMT
College of Southern Idaho
Twin Falls, ID05.2020
Skills
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Office Administration
- MS Office
- Excel
- Google Docs
- Accounting Software
- Powerpoint
- Microsoft Outlook
Timeline
Ambulance Administrator
Lincoln County Ambulance District
04.2023 - Current
Advanced EMT
Lincoln County Ambulance District
12.2018 - Current
Camp Counselor and Medic
Boys Scouts of America
01.2014 - 01.2018
No Degree - Advanced EMT
College of Southern Idaho
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