Summary
Overview
Work History
Education
Skills
Timeline
Generic

KRISTINA BEECHLEY

Flagler,CO

Summary

I’m a hard-working individual, who is reliable and dedicated to preforming at the best of my ability, enjoys learning new things and tackling new challenges. With over 12 years office experience including computer programs, customer billing, cash /deposit handling, customer management and sales. As well as an advanced level of experience in management of employees, and sales. With an understanding of what it takes to lead a successful team. I'm a Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

23
23
years of professional experience

Work History

Retail Sales Associate

Viaero Wireless
Burlington, CO
04.2010 - Current

Helped customers with technical issues related to their wireless devices. Provide training to customer on how to navigate and devices and complete purchases, locate items.

  • Greeted customers and helped with product questions, selections and purchases.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Opened and closed store independently and prepared nightly bank drop for manager.

Home Care Assistant

Private Family Care
Burlington, CO
10.2008 - 05.2017
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Remained alert to problems or health issues of clients and competently responded.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Administered medication as directed by physician.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Shopped for groceries regularly in order to keep house stocked with necessities.

Assistant Store Manager

Taco Bell/Pizza Hut
Denver, CO
04.2007 - 10.2008

Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.

  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Led and directed team members on effective methods, operations and procedures.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained and supervised staff.
  • I’ve also done jobs during and in-between these jobs requiring me to assist in training, inventory management and staff management, as well management positions prior to these in Dairy Queen, and Arby’s
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.

Education

CNA - Certified Nurses Aide

Morgan Community College
Fort Morgan, CO

Advanced Paralegal Certification - Paralegal Certification

Metropolitan State University of Denver
Denver, CO
06.2022

GED -

Burlington High School
Burlington, CO
03.1998

Skills

  • Upselling Strategies
  • Sales and Promotions
  • Exceeding Customer Expectations
  • Customer Needs Assessment
  • Upselling Techniques
  • Persuasive Selling
  • Meeting Sales Goals
  • Teamwork and Collaboration
  • Policy and Procedure Adherence
  • Customer Service
  • Computer Proficiency and Microsoft Office
  • Online Systems
  • Goal-Driven

Timeline

Retail Sales Associate

Viaero Wireless
04.2010 - Current

Home Care Assistant

Private Family Care
10.2008 - 05.2017

Assistant Store Manager

Taco Bell/Pizza Hut
04.2007 - 10.2008

CNA - Certified Nurses Aide

Morgan Community College

Advanced Paralegal Certification - Paralegal Certification

Metropolitan State University of Denver

GED -

Burlington High School
KRISTINA BEECHLEY