Kristina Bloom
Osseo,MN
Summary
Accomplished Professional Nanny and Business Director with a proven track record of fostering child development and streamlining business operations. At Deephaven Rejuvenation, enhanced client satisfaction and operational efficiency. Expert in educational activity planning and possesses strong communication skills, ensuring both children's growth and business success. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Professional Nanny
Summers Family
Minneapolis, MN
01.2024 - Current
- Participated in hands-on learning activities with children incorporating art.
- Engaged children with games and puzzles to promote mental development and enjoyment.
- Followed routines to foster stability and structure in children's lives during parental absences.
- Created nurturing, safe environments to promote emotional, social, and intellectual growth.
- Maintained confidentiality and privacy of all family matters and information.
- Developed and implemented age-appropriate educational activities to stimulate learning and development.
- Engaged with children on individual basis to build positive, trusting relationships.
- Engaged in meaningful conversations with the children about their day and feelings.
- Met and communicated regularly with parents to discuss children's activities and development.
- Adapted care and activities to meet the needs of children with special requirements.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Provided guidance on proper nutrition, hygiene, and physical activity habits.
Business Director
Deephaven Rejuvenation
Wayzata, MN
01.2024 - 05.2024
- Coordinated with external consultants or advisors on special projects or initiatives.
- Delegated work to staff, setting priorities and goals.
- Implemented business processes to streamline daily operations and increase efficiency.
- Managed daily operations of the business, including budgeting, forecasting, staff management and customer service.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Identified areas of improvement in existing processes and implemented changes accordingly.
- Conducted market research to identify new business opportunities.
- Organized team meetings periodically to discuss progress towards objectives.
- Implemented campaigns and promotions to help with developing goods and services.
- Established strong relationships with clients and partners to drive long-term growth.
- Formed and sustained strategic relationships with clients.
- Analyzed competitors' offerings to create competitive advantages for the company's products and services.
- Represented company at industry meetings, conferences and trade shows.
- Fostered client and vendor relationship building through consistent and effective communication.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
Household Manager/Professional Nanny
Altman Family
Edina, MN
08.2017 - 05.2024
- Handled household chores to assist patients and families with cooking, cleaning and laundry.
- Scheduled repairs or maintenance when required on any items in the home.
- Created a system of organization for filing important documents related to household matters.
- Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
- Provided transportation services for family members when needed.
- Assisted families in planning and preparing nutritious meals.
- Responded promptly to inquiries from family members regarding household concerns or needs.
- Coordinated activities to foster health and wellness for active household.
- Planned and cooked meals with consideration to multiple dietary restrictions.
- Handled communications between family members and external parties such as schools or employers.
- Assisted with grocery shopping and meal preparation for the family.
- Accompanied clients to appointments and arranged transportation.
- Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
- Managed scheduling for all appointments, including medical, and dental visits.
- Organized cleaning services for the home to ensure it was kept neat and tidy at all times.
- Coordinated family activities such as vacations, visits to relatives, and special events.
- Ordered supplies necessary to maintain a well-stocked pantry and linen closet.
- Transported clients to physician offices or on outings.
- Managed household errands and other essential duties.
- Ensured physical and social well-being of each child.
- Completed day-to-day duties accurately and efficiently.
- Cooked nutritious meals to promote healthy diet and nutrition.
- Provided guidance on proper nutrition, hygiene, and physical activity habits.
- Instructed older children in basic housekeeping tasks such as making beds and cleaning up toys, clothes, dishes.
- Interacted positively with children to promote mental and emotional development.
- Encouraged safe, positive behavior by redirecting children to take positive action.
- Supervised outdoor playtime ensuring safety at all times.
- Assisted with potty training, dressing, bathing, feeding and overall personal care of the children.
- Minimized TV and mobile device time by engaging children with games and physical books.
- Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
- Tended to children's general needs while providing supervision for safety in day-to-day activities.
- Monitored children's behavior, health and well-being as well as physical, emotional and mental development.
- Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
- Assigned age-appropriate chores to encourage self-confidence and responsibility.
- Met and communicated regularly with parents to discuss children's activities and development.
- Observed children during snack time to prevent choking.
- Took initiative to plan fun outings such as trips to the park or library visits.
- Helped children discover enrichment activities to inspire imagination and creativity.
- Transported children to school, afterschool activities, appointments. as needed.
- Traveled with family to help with vacation activities and childcare.
- Resolved conflicts between siblings while maintaining a calm demeanor.
- Planned and prepared meals according to dietary guidelines.
- Took children to and from school and extra-curricular activities.
- Participated in hands-on learning activities with children incorporating art.
Owner/Office Assistant
Mort's Deli
Golden Valley, MN
05.2017 - 08.2022
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Developed policies and procedures for the organization.
- Implemented successful business strategies to increase revenue and target new markets.
- Executed performance reviews to encourage improved productivity for team members.
- Managed daily operations of business, including hiring and training staff.
- Provided direction and guidance to employees.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Delivered messages and ran errands.
- Maintained confidentiality of sensitive information and documents.
- Answered and directed phone calls to appropriate staff members.
- Greeted visitors in a professional manner and provided assistance when necessary.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained relationships with existing clients by providing superior customer service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Education
Radiology Tech
MN School of Business
Brooklyn Park, MNSkills
- Infant care experience
- Social skill development
- Positive discipline methods
- Newborn care proficiency
- Educational activity planning
- Toddler care
- Behavior management techniques
- Emotional support techniques
- Creative play strategies
- Sibling rivalry management
- Strong communication skills
Affiliations
Traveling (business and personal)
Cooking
Spending time with family and friends
Organizing and planning events
Accomplishments
- Company Values Award
References
References available upon request.
Timeline
Professional Nanny
Summers Family
01.2024 - Current
Business Director
Deephaven Rejuvenation
01.2024 - 05.2024
Household Manager/Professional Nanny
Altman Family
08.2017 - 05.2024
Owner/Office Assistant
Mort's Deli
05.2017 - 08.2022
Radiology Tech
MN School of Business
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