Kristina Boe
New York Mills,MN
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Administrative Assistant/Front Counter
Hilltop Lumber
Ottertail, MN
07.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Patient Coordinator Manager
Pearle Vision
Minnetonka, MN
01.2018 - 06.2023
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Handled sensitive situations with empathy when dealing with distressed patients or those facing serious health challenges.
- Maintained up-to-date knowledge on insurance policies, medical terminology, and clinic protocols in order to provide accurate information and assistance to patients.
Accounts Receivable Coordinator
Esser’s Plumbing And Heating
Perham, MN
02.2016 - 05.2017
- Supported month-end closing procedures by reconciling accounts receivable ledgers and preparing aging reports for management review.
- Improved invoice accuracy by thoroughly reviewing billing data before issuing final statements.
- Expedited payment collection with timely submission of invoices and proactive communication with clients.
- Strengthened relationships with key clients by providing exceptional service in addressing inquiries regarding account balances or payment issues.
Education
None - Education of Individuals in Elementary Special Education Programs
Minnesota State University - Moorhead
Moorhead, MNSkills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Customer and client relations
- Computer Proficiency
Timeline
Administrative Assistant/Front Counter
Hilltop Lumber
07.2023 - Current
Patient Coordinator Manager
Pearle Vision
01.2018 - 06.2023
Accounts Receivable Coordinator
Esser’s Plumbing And Heating
02.2016 - 05.2017
None - Education of Individuals in Elementary Special Education Programs
Minnesota State University - Moorhead