Summary
Overview
Work History
Education
Skills
Timeline
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Kristina Bonesteel

River Forest,IL

Summary

With a proven track record at Fulcrum Enterprise, I excel in leading teams to drive revenue growth and forge strong client relationships. My expertise in sales training and key account management, coupled with a knack for negotiating and implementing strategic business developments, has consistently enhanced organizational performance. My approach combines robust relationship building with innovative sales leadership to achieve remarkable results.

Overview

14
14
years of professional experience

Work History

Director of Business Development

Fulcrum Enterprise (Siegel & Callahan, P.C.)
12.2018 - Current
  • Oversees and responsible for the development team to increase local and national commercial real estate accountants.
  • Oversaw the negotiation, acquisition and on-boarding of a national portfolio consisting of 2,000 new properties and $500,000 gross revenue.
  • Negotiate favorable contract terms with vendors and suppliers, reducing operational costs significantly for the organization.
  • Led change and transformation across business areas to deliver benefits and align company resources.
  • Enhanced company's market presence through targeted networking events and relationship building.
  • Presented persuasive presentations at industry conferences showcasing company expertise, generating interest from potential new clients.
  • Championed organizational change initiatives that resulted in streamlined operations and significant cost savings for the company.
  • Spearheaded client retention efforts by providing exceptional service and fostering long-term professional relationships built on trust and mutual respect.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Developed customized solutions tailored specifically to individual client needs, leading to an increase in repeat business engagements.
  • Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
  • Managed team of sales representatives, providing guidance, coaching and support.
  • Built relationships with customers and community to establish long-term business growth.
  • Streamlined sales processes by identifying inefficiencies, implementing new tools, and providing training to the team.

National Corporate & Franchise Team Associate

Newmark Knight Frank
01.2015 - 12.2018
  • Responsible for acquiring new corporate real estate accounts while supervising the site selection process, as well as spearheading offers and negotiations.
  • Boosted national gross revenue from $50,000 to $250,000 by establishing strong partnerships with key industry clients.
  • Set clear goals for local / regional teams while ensuring alignment with client objectives.
  • Enhanced customer satisfaction and retainment with proactive account management.
  • Boosted corporate engagements by developing and implementing strategic national sales plans.

Listing Consultant Team Lead

Keller Williams
11.2012 - 12.2014
  • Accountable for bringing on new clients and managing the real estate transaction from listing to close for as many as 50-80 listings at any given time.
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Enhanced communication among team members to foster collaborative and supportive work environment.
  • Assisted clients in navigating complex industry challenges with strategic recommendations.
  • Negotiated contracts on behalf of clients, securing favorable terms that contributed to their overall success.
  • Developed and maintained strong client relationships, ensuring high levels of satisfaction and repeat business.
  • Negotiated contracts and agreements on behalf of clients, securing favorable terms and conditions.
  • Coached team members in techniques necessary to complete job tasks.

Client Services & Appraisal Team Manager

Siegel & Callahan, P.C.
07.2010 - 11.2012
  • Coordinated the appraisal process for approximately 1,500 cases annually from start to finish; beginning with in-house analysis, client consultation and ultimately appeal.
  • Responsible for keeping clients up to date on the status of their case.
  • Enhanced team productivity by implementing efficient task delegation and time management strategies.
  • Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines.
  • Streamlined communication channels for increased efficiency in project execution and decision-making processes.

Education

Bachelor of Arts -

Northern Illinois University
Dekalb, IL
01.2002

Skills

  • Sales training and leadership
  • Key account management
  • Vendor management
  • Revenue growth
  • Customer engagement
  • Lead generation
  • Sales leadership and training
  • Relationship building
  • New business development
  • Sales expertise
  • Customer relationship management
  • Relationship building and rapport
  • Account servicing

Timeline

Director of Business Development

Fulcrum Enterprise (Siegel & Callahan, P.C.)
12.2018 - Current

National Corporate & Franchise Team Associate

Newmark Knight Frank
01.2015 - 12.2018

Listing Consultant Team Lead

Keller Williams
11.2012 - 12.2014

Client Services & Appraisal Team Manager

Siegel & Callahan, P.C.
07.2010 - 11.2012

Bachelor of Arts -

Northern Illinois University
Kristina Bonesteel