Kristina Bowers
Williamsport,MD
Summary
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Organized Medical Biller thoroughly versed in medical coding and HIPAA requirements. Personable professional with several years of hands-on experience claiming refunds, reviewing claims, and maintaining billing reports. Accommodating and helpful team player proficient in job-related billing software.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Medical Assistant
Opal Medical Group
Hagerstown, MD
03.2018 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Medical Office Assistant
HealthSTAT Inc
09.2016 - 08.2017
- Greeted patients and visitors in a professional and friendly manner.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Verified insurance coverage for each patient visit.
- Managed medical records using an electronic health record system.
- Collected payments from patients for services rendered.
- Assisted physicians during examinations by providing instruments and supplies as needed.
- Administered injections, immunizations, medications, or treatments as directed by physician protocol.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
Medical Assistant
Florida Medical Clinic
Zephyrhills, FL
01.2014 - 03.2014
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
Medical Assistant Externship
Premcare Family
Orlando, FL
06.2012 - 07.2012
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Receptionist
State Farm Insurance
03.2005 - 06.2005
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Answered and directed incoming calls using multi-line telephone system.
Cashier
Winn Dixie
05.2002 - 10.2004
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
Education
Certificate/Diploma - Medical Billing & Coding
Penn Foster
Scranton, PA04.2024
Associate of Science - Medical Assisting
Allied Health Institute
North Lauderdale, FL05.2012
Skills
- Data Entry
- Medical Billing
- Patient Scheduling
- Medical Terminology
- Inventory Management
- Payment Collection
- HIPAA Compliance
- Preparing specimens and samples
- Medical terminology proficiency
- Clinical Documentation
- Vital Sign Monitoring
- Files and records management
- Insurance Verification
- Payment posting
- Collections Management
- Accounts Payable
- Billing and Collection Procedures
- Chart Auditing
- HIPAA Compliance Certification
- Claims Processing
- Account Reconciliation
- Accounts Receivable
Certification
RMA, 03/01/20, 03/01/21
Assessments
- Medical terminology, Proficient, 04/01/24
- Attention to detail, Proficient, 04/01/24
Timeline
Medical Assistant
Opal Medical Group
03.2018 - Current
Medical Office Assistant
HealthSTAT Inc
09.2016 - 08.2017
Medical Assistant
Florida Medical Clinic
01.2014 - 03.2014
Medical Assistant Externship
Premcare Family
06.2012 - 07.2012
Receptionist
State Farm Insurance
03.2005 - 06.2005
Cashier
Winn Dixie
05.2002 - 10.2004
Certificate/Diploma - Medical Billing & Coding
Penn Foster
Associate of Science - Medical Assisting
Allied Health Institute
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