Kristina Bradsher
West Bloomfield
Summary
Dynamic professional with extensive experience in small business operations and customer relations. As Owner of Clean Sweeper, I developed efficient cleaning protocols that enhanced service quality. Proven ability to train and mentor teams, fostering collaboration and high satisfaction levels. Strong verbal communication skills complemented by effective inventory management.
Overview
9
9
years of professional experience
Work History
Owner/Operator
Clean Sweeper
01.2023 - 08.2025
- Oversaw daily operations to ensure high standards of cleanliness and customer satisfaction.
- Developed and implemented efficient cleaning protocols, enhancing service quality.
- Trained and mentored new staff on best practices in cleaning techniques and safety procedures.
- Managed inventory levels, ensuring availability of essential cleaning supplies and equipment.
- Managed day-to-day business operations.
- Analyzed operational processes, identifying areas for improvement and implementing solutions.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed income and expenses and adapted plans to improve profit levels.
Manager
McDonalds
02.2022 - 01.2023
- Supervised daily operations, ensuring adherence to company standards and procedures.
- Trained and mentored team members, fostering a collaborative work environment.
- Implemented process improvements, enhancing service delivery and operational efficiency.
- Managed inventory levels, optimizing stock usage and minimizing waste.
- Resolved customer complaints effectively, maintaining high satisfaction levels.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Coordinated staff schedules, ensuring adequate coverage during peak hours.
Manager
Rexpointe Kennels
03.2016 - 11.2021
- Supervised daily operations, ensuring adherence to company standards and procedures.
- Trained and mentored team members, fostering a collaborative work environment.
- Answered phones and scheduled appointments for boarding and grooming.
- Resolved customer complaints effectively, maintaining high satisfaction levels.
Education
Associates Degree - Veterinary Science
Baker College
Flint, MI01-2005
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Cash management
Languages
English
Full Professional
Timeline
Owner/Operator
Clean Sweeper
01.2023 - 08.2025
Manager
McDonalds
02.2022 - 01.2023
Manager
Rexpointe Kennels
03.2016 - 11.2021
Associates Degree - Veterinary Science
Baker College