Kristina Brandt
Kirkland,WA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Owner/Operator
Kristina's Cleaning Co.
01.2020 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Evaluated suppliers to maintain cost controls and improve operations.
- Conducted target market research to discover customer needs and analyze competitor trends.
Assistant Store Manager
Top Pot Doughnuts
01.2015 - 11.2019
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Assistant Store Manager
Fashion Bug
01.2004 - 01.2013
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Education
High School Diploma -
Independence High School
Antelope, CA2004
Skills
- Sales Negotiation
- Financial Planning
- Personnel Management
- Payroll Processing
- Operations Management
- Operations Oversight
- Business Planning
- Hiring
- Staffing
- Strategic Planning
- Relationship Management
- Documentation and Reporting
Timeline
Owner/Operator
Kristina's Cleaning Co.
01.2020 - Current
Assistant Store Manager
Top Pot Doughnuts
01.2015 - 11.2019
Assistant Store Manager
Fashion Bug
01.2004 - 01.2013
High School Diploma -
Independence High School
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