Kristina Bryan
Nederland,TX
Summary
Hardworking medical administrative professional/medical assistant that offers great interpersonal skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Front Desk
Michael Jeansonne
Beaumont, Texas
11.2016 - Current
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Accessed third-party insurance databases to identify coverage of benefits.
- Provided timely follow up with payers regarding payment status of claims.
- Updated patient and insurance data and input changes into company computer system.
- Instructed clients on amounts covered under benefits plans in easy-to-understand terminology.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Scheduled and confirmed patient appointments and consultations.
Daycare Owner/Operator
First Steps Preschool and Playgroup
Beaumont, Texas
01.2012 - 10.2016
- Maintained accurate records of attendance, immunizations and other relevant information for each child.
- Monitored student progress and assisted students and teachers with resolving problems.
- Managed budgeting responsibilities related to payroll expenses, rent payments and supplies purchases.
- Created a safe, nurturing environment to promote learning and growth in children.
- Trained, managed and motivated employees to promote professional skill development.
- Scheduled employee shifts to ensure adequate coverage of all areas of the daycare center.
- Recruited qualified candidates for open positions within the daycare facility.
- Participated in meetings with state licensing officials to discuss any issues or concerns about the daycare operations.
Education
Bachelor of Science - Criminal Justice
Lamar Univeristy
Beaumont, TX05-2024
Associate of Applied Science - Criminal Justice
Lamar Orange
Orange, TX12-2022
Associate of Science - Psychology
Lamar Orange
Orange, TX05-2022
Associate of Science - Sociology
Lamar Orange
Orange, TX05-2022
Skills
- Front Office Support
- Hospitality Services
- Administrative Support
- Housekeeping
- Training and Mentoring
- Administrative Skills
- Customer Service
- File Management
- Office Management
- Clerical Duties
- Bookkeeping
- Problem-Solving Skills
- Patient Flow Management
- Procedure Assistance
- HIPAA Compliance
- Medical Records Management
- Time Management
Accomplishments
- Phi Theta Kappa
- National Society of Leadership
- Future Homemakers of America
Timeline
Front Desk
Michael Jeansonne
11.2016 - Current
Daycare Owner/Operator
First Steps Preschool and Playgroup
01.2012 - 10.2016
Bachelor of Science - Criminal Justice
Lamar Univeristy
Associate of Applied Science - Criminal Justice
Lamar Orange
Associate of Science - Psychology
Lamar Orange
Associate of Science - Sociology
Lamar Orange
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