KRISTINA CASE
Killeen
Summary
Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing several years of related experience combined with results-focused and quality-driven approach.
Property Manager with vast experience in real estate management. Strengths include sales skills, critical thinking and communicating with individuals at all levels. Ready to grow efficiency and expand locations by applying diverse experience and vast real estate knowledge.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Property Manager
Amc, LLC
Pflugerville
06.2023 - Current
- Inspected vacant units prior to move-in and move-out to identify any damage or needed repairs.
- Maintained accurate records regarding leases, rent rolls and security deposits.
- Conducted tenant screening process including credit checks, employment verification and rental history.
- Accepted and recorded checks, money orders and certified checks for daily deposits.
- Assisted in the preparation of legal documents such as eviction notices or court filings when necessary.
- Created monthly reports on occupancy levels, delinquency rates and other key metrics related to property management operations.
- Negotiated lease renewals with existing tenants as necessary.
- Managed all aspects of tenant relations including collection of rents, late fees and evictions if necessary.
- Monitored and enforced tenant compliance with rental agreement terms.
- Demonstrated ability to manage multiple priorities, deadlines and projects simultaneously.
- Assembled, reviewed and assisted property manager with implementing approved operating and capital budgets.
- Facilitated regular inspections of property and grounds.
- Coordinated with vendors and contractors for repairs and maintenance of the property.
- Composed flyers and other media material to promote vacancies and residencies.
- Collected monthly assessments, rental fees, deposits and payments.
- Reviewed existing lease documents making sure that they are up to date and compliant with local laws.
- Processed applications received from prospective tenants verifying credit history, employment status.
- Initiated eviction proceedings when necessary according to state law guidelines.
- Coordinated maintenance requests and scheduled repairs for residential properties.
- Conducted property inspections to ensure compliance with safety standards.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
Marketing Manager
Saratoga Homes
Killeen
09.2022 - 05.2023
- Created promotional campaigns that generated leads, resulting in increased sales.
- Collaborated with team members to develop and execute marketing strategies based on organizational goals and priorities.
- Cultivated and maintained relationships with clients and partners.
- Generated content for website, blog posts, press releases and social media accounts.
- Planned and implemented digital media campaigns, supporting lead generation and brand reputation initiatives.
- Utilized social media to increase brand visibility.
- Created and implemented marketing strategies and plans using digital and traditional consumer marketing channels.
- Evaluated customer feedback to drive product improvement.
- Measured and monitored performance of marketing campaigns and deliverables, adjusting to deliver stated objectives and outcomes.
- Shared marketing information and strategy with sales team.
- Developed and implemented marketing strategies to increase brand visibility and market share.
- Developed marketing plans to enhance brand visibility in local markets.
- Coordinated promotional events to engage potential homebuyers effectively.
- Conducted market research to identify trends and consumer preferences.
- Generated ideas to increase sales through creative promotions.
- Created content for promotional materials, including brochures, flyers, and websites.
- Developed social media marketing strategies to help brand company and increase sales.
- Maintained relationships with key customers through regular communication.
Real Estate Agent
JWC
Killeen
01.2021 - 01.2023
- Facilitated property showings for clients, highlighting key features and benefits.
- Conducted market research to identify trends and inform pricing strategies.
- Negotiated contracts between buyers and sellers to ensure favorable terms.
- Maintained updated knowledge of local real estate laws and regulations.
- Developed marketing materials to promote listings across multiple platforms.
- Provided guidance to first-time homebuyers throughout the purchasing process.
- Cultivated relationships with clients to enhance customer satisfaction and loyalty.
- Maintained updated knowledge of local real estate markets.
- Responded promptly to client inquiries via phone or email.
- Managed real estate transactions from initiation to closing.
- Coordinated appointments to show homes to prospective buyers.
- Promoted property sales through advertisements, open houses and participation in multiple listing services.
- Showed residential properties and explained features, value and benefits of available homes.
- Provided guidance to clients throughout the entire buying or selling process.
- Prepared comparative market analysis to estimate properties' value.
- Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
- Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
Education
Associates - Automotive Technology
Clover Park Technical College
WAHigh school diploma or GED -
C E Ellison High School
Skills
- Microsoft Office
- Photoshop
- Care for disabled
- 35 wpm
- Customer Service
- Management
- Supervising experience
- Marketing
- Sales
- Typing
- Property Management
- CRM software
- Banking
- Fair Housing regulations
- Hospitality
- Cold calling
- Negotiation
- Microsoft Excel
- Microsoft Word
- Computer skills
- Communication skills
- Time management
- Microsoft Powerpoint
- Property leasing
- Leadership
- Adobe Photoshop
- Computer networking
- Interviewing
- Compliance management
- Driving
- Yardi
- Outbound sales
- Presentation skills
- Business development
- Telemarketing
- Accounting
- OneSite
- BlueMoon
- AppFolio
Certification
- Real Estate License
- Driver's license
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Assistant Property Manager
Amc, LLC
06.2023 - Current
Marketing Manager
Saratoga Homes
09.2022 - 05.2023
Real Estate Agent
JWC
01.2021 - 01.2023
Associates - Automotive Technology
Clover Park Technical College
High school diploma or GED -
C E Ellison High School