Kristina Chapman
Frankfort,IN
Summary
Dynamic Disaster Workforce Engagement Manager with the American Red Cross, skilled in volunteer engagement and training design. Proven track record in enhancing community resilience and leading diverse teams. Expertise in disaster response strategy and client relationship management, ensuring effective service delivery during critical events. Committed to fostering collaboration and achieving impactful outcomes.
Overview
27
27
years of professional experience
Work History
Disaster Workforce Engagement Manager
American Red Cross
11.2019 - Current
- Responsible to ensure comprehensive training for all paid and volunteer staff in the Indiana Region.
- Manages paid and volunteer team who oversees the onboarding and engagement of volunteers.
- Ensures proper credentialing of paid and volunteer staff to respond to national and local response events.
- Manage training calendars & leadership development for the state of Indiana for the organization.
Disaster Program Specialist
American Red Cross
11.2013 - 11.2019
- Worked with my territory volunteer leads and to ensure our clients and constituents received the highest level of case before, during, and after a disaster impacted their community.
- Coordinated with our lines of service and external partners for community resilience.
- Worked with over 200 volunteers and managed up to 10 employees to provide services to the community.
Chapter Executive Director
American Red Cross
02.2004 - 11.2013
- Spearheaded planning, fundraising, grant writing and community engagement for Clinton, Boone, and Hamilton Counties.
- Worked with over 100 volunteers and five part time employees in the areas of Disaster Response, Local Transportation Program, Blood Drives, Services to Veterans and Active-Duty Military families, managing local food pantry and non-food pantry.
- Coordinated and taught CPR, First Aid, Water Safety, Lifeguarding, as well as Disaster Response training classes.
Health & Safety Manager
American Red Cross
FRANKFORT, IN
01.1999 - 02.2004
- Maintained extensive knowledge in first aid, CPR and automated external defibrillators.
- Scheduled classes, coordinated instructor assignments, and managed program resources efficiently.
- Delivered CPR training courses to diverse groups of participants.
Education
Bachelor's - Business Management
Western Governers University
Indianapolis, IN01.2019
Associate’s - Business Management
Ivy Tech State College
Lafayette, IN05.2004
Skills
- MS Office proficiency
- Disaster services instruction
- Volunteer engagement expertise
- Training design
- Volunteer oversight
- Disaster response strategy
- Program management
- Leadership training
- Data analysis
- Client relationship management
- Training and onboarding
- Teamwork and collaboration
- Multitasking Abilities
Activities Awards
- Specializing in Data analysis & reporting for ARC National Reunification Leadership Team
- FEMA HSEEP process utilization for regional and divisional events for training and exercises
- Indiana Certified EMT since 2007
- Owner/Operator of Kristi’s Catering since 2022
- Former Chair of Local Emergency Planning Committee 2008-2019
- Ivy Tech Alumni Board member since 2018
- Ivy Tech Lafayette Distinguished Alumna Award 2021
- Clinton Prairie Elementary PTO Vice Chair, Staff Appreciation Committee Lead 2009-2024
Timeline
Disaster Workforce Engagement Manager
American Red Cross
11.2019 - Current
Disaster Program Specialist
American Red Cross
11.2013 - 11.2019
Chapter Executive Director
American Red Cross
02.2004 - 11.2013
Health & Safety Manager
American Red Cross
01.1999 - 02.2004
Bachelor's - Business Management
Western Governers University
Associate’s - Business Management
Ivy Tech State College