Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kristina Clarke

Plantation

Summary

Dynamic Onboarding Specialist and Client Relations Specialist with expertise in talent acquisition and employee relations. Proven track record in streamlining onboarding processes, enhancing new hire experiences, and fostering cross-functional coordination. Skilled in Microsoft Office and committed to delivering exceptional results through effective communication and problem-solving abilities.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Onboarding Specialist

Atlantic Pacific Companies
03.2022 - Current
  • Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
  • Put together employee files and collected required digital or physical information to meet requirements.
  • Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
  • Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
  • Streamlined new hire processes by developing efficient task workflows and checklists.
  • Completed required criminal, credit, or drug tests for new hires.
  • Managed multiple onboarding projects simultaneously, ensuring timely completion while maintaining high-quality standards.
  • Led professional and thorough orientation sessions, introducing new hires to key company information.

Assistant Property Manager

Castle Group USA
08.2021 - 03.2022
  • Collaborated with maintenance team to ensure timely completion of service requests, contributing to overall resident satisfaction.
  • Upheld high standards of customer service for current and prospective tenants, addressing concerns promptly with effective problem-solving skills.
  • Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
  • Managed vendor relationships, negotiating contracts for services such as landscaping, pest control, and waste removal to maximize property appeal while staying within budget constraints.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.

Leisure Business Development Manager

KVH Technologies
09.2020 - 08.2021
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Generated new business with marketing initiatives and strategic plans.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.

Multi Store General Manager

Invicta Stores
06.2017 - 03.2020
  • Streamlined workflow by reorganizing store layout for optimal efficiency and ease of access for customers.
  • Managed team by providing leadership, direction and continued development opportunities.
  • Built a high-performing team by recruiting top talent, fostering a positive work environment, and promoting professional growth opportunities.
  • Enhanced employee productivity by delegating tasks effectively and setting clear expectations for performance outcomes.
  • Practiced suggestive selling, offering guests complementary items to maximize sales.
  • Boosted customer loyalty with personalized shopping experiences and targeted promotions tailored to individual preferences.
  • Hired, trained and retained high quality team members.

Education

Bachelor of Arts - Communications And Multimedia

Florida Atlantic University
Boca Raton, FL
05-2014

Skills

  • Software knowledge
  • Performance tracking
  • Cross-functional coordination
  • New hire onboarding
  • Employee relations
  • Documentation and recordkeeping
  • Talent acquisition
  • Training and mentoring
  • Employment recordkeeping
  • Human resources support
  • Recruitment and hiring
  • Microsoft office

Certification

Certified In Situational Leadership - November 2019

Timeline

Onboarding Specialist

Atlantic Pacific Companies
03.2022 - Current

Assistant Property Manager

Castle Group USA
08.2021 - 03.2022

Leisure Business Development Manager

KVH Technologies
09.2020 - 08.2021

Multi Store General Manager

Invicta Stores
06.2017 - 03.2020

Bachelor of Arts - Communications And Multimedia

Florida Atlantic University

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