Kristina Coffman
BODFISH
Summary
Dedicated employee with strong customer service skills, adept at multitasking and time management. Committed to delivering positive experiences for customers while adapting quickly to new environments. Proven ability to learn rapidly and apply knowledge effectively in dynamic settings. Motivated by a passion for continuous improvement and navigating change successfully.
Overview
14
14
years of professional experience
Work History
Vet Technician Assistant
Kern Veterinary Hospital
Lake Isabella
10.2015 - Current
- Assisted veterinarians during examinations and surgical procedures to ensure optimal care.
- Monitored vital signs of animal patients, reporting changes to the veterinary team promptly.
- Educated pet owners on preventive health practices and proper care techniques.
- Maintained cleanliness of clinic environment, exam rooms, and medical instruments daily.
- Handled administrative duties including scheduling appointments and managing patient records.
- Provided compassionate care to animals, ensuring comfort throughout treatments and procedures.
- Collected samples for laboratory tests, aiding in accurate diagnostics and treatment plans.
- Greeted clients upon arrival, assisting with paperwork related to admissions or discharges.
Team Leader
Disneyland Park
Anaheim
01.2012 - 01.2014
- Supervised daily operations, ensuring high guest satisfaction levels.
- Trained and mentored team members on customer service excellence.
- Coordinated schedules to ensure optimal staffing during peak hours, enhancing guest experience.
- Implemented safety protocols, ensuring a secure environment for guests and staff.
- Facilitated team meetings for updates and feedback collection.
- Resolved guest inquiries and concerns promptly and effectively.
- Developed training materials to streamline onboarding processes for new hires.
- Collaborated with management to streamline workflows, improving operational efficiency.
Education
Low Stress Handling
On LineSkills
- Surgical assistance
- Vital signs monitoring
- Sample collection
- Record management
- Client advocacy
- Appointment scheduling
- Billing management
- Schedule coordination
- Attention to detail
- Problem solving
- Time management
- Team leadership
- Team motivation
- Training development
- Client communication
Timeline
Vet Technician Assistant
Kern Veterinary Hospital
10.2015 - Current
Team Leader
Disneyland Park
01.2012 - 01.2014
Low Stress Handling